Webex Meetings Logo Award Winner Product Badge
Webex Meetings Logo Award Winner Product Badge
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

2% Negative
4% Neutral
94% Positive

Pros

  • Fair
  • Helps Innovate
  • Reliable
  • Trustworthy

Feature Ratings

Average 83

Video Conferencing

85

Audio Conferencing VoIP

85

Screen Share

83

Audio Controls

83

Facilitator Functions

83

Audio Conferencing Call in Bridge

82

Instant Messaging

82

Virtual Whiteboard

82

Application Share

81

Keyboard Mouse Control

81

File Transfer

81

Vendor Capability Ratings

Average 81

Ease of Implementation

83

Business Value Created

83

Breadth of Features

82

Ease of IT Administration

82

Quality of Features

82

Usability and Intuitiveness

82

Ease of Data Integration

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Pratik H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Good Team Collaboration Tool with Rich Features

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

Web-ex provides flexible licensing to the customers thus giving them an option to opt as per their need. File sharing feature is another important cability provided by Web-ex that is lacking in most of the competitors in the market. One can request control of colleague's computer screen to resolve / navigate in a smoother way. It is multi-browser compatible.

What is your favorite aspect of this product?

The Full HD quality of the video conferencing lets one to simulate face to face conversation. This is really helpful during the current pandemic where everyone has adapted the newer ways of working. Also the file sharing functional is exceedingly critical as it help one to avoid follow-up for sharing files post conference and get the required files directly during the ongoing conference.

What do you dislike most about this product?

Every time we as Host mute/un-mute someone on the conference, the system announces it and thus results in missing out on what a person has been saying simultaneously.

What recommendations would you give to someone considering this product?

Overall the product is really helpful for organization looking for a team collaboration tool. The mobile compatibility lets everyone access the conference remotely at touch of a button. During the current pandemic times, teams can leverage this platform to bridge the gap of not being co-located, and from organizational standpoint, web-ex provides different plans as per one's need.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Includes Product Enhancements

Shijuraj B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Easy to use, but little expensive.

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

It is very easy to setup a meeting and join the meeting via desktop app or mobile app. It is the most secured and user-friendly video conferencing platforms I have ever used. Best in collaboration if you compare with the tools like Skype or Zoom where you get the best audio and HD video quality. it does not have seem to ever have any issues getting connected and join meetings like we encounter issues with other tools like skype. Cisco Webex is very reliable meeting with collaboration that makes meetings and life much more easier.

What is your favorite aspect of this product?

Webex integration with other apps is also very useful as you can integrate it with Outlook and schedule meeting from there with the help of plugin. UI is pretty impressive for both desktop as well as mobile app. Another favorite feature is screen sharing in this worst pandemic situation where everyone is working from home but via screen sharing one can easily collaborate and work together, solve any technical issues together, can work on any document together, no need to travel anywhere, eventually saves lot of time and efforts and leads to better productivity. Recording session is again an amazing feature where the trainings are recorded.

What do you dislike most about this product?

It is bit expensive which is the one negative point compared to other tools in the market. Sometimes the screen sharing in larger group makes the navigation bit slow which is very annoying and frustrating. Otherwise this the best platform for collaboration and communication with team.

What recommendations would you give to someone considering this product?

This application is a feature-rich with best output provided. Best in business, I would recommend to be used for all large scale projects as its bit expensive and where there is a requirement for lot of collaboration required with team.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Unique Features

Jamaal D.

  • Role: C-Level
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Smooth Virtual Meetings

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex Meetings is used for meetings, seminars, trainings, and collaboration. Cisco Webex has many unique features such as integration, training, flexible licensing, file integration/sharing, custom viewing, polls and more! You can join a meeting from just about any device even hands free devices. All of the features work well together to bring a great software within our company.

What is your favorite aspect of this product?

The best part about Cisco Webex is the background noise cancellation, hand gesture features, and the breakout room option. All of these features create a customizable virtual meeting which can be changed every time you meet based on your needs.

What do you dislike most about this product?

The user interface could use some updating, but the overall features are worth ignoring the look!

What recommendations would you give to someone considering this product?

I would recommend this to anyone who needs to make their meetings productive, efficient, and engaging. There are a plethora of features that makes this software stand out compared to other softwares for virtual meetings. The meeting controls are simplified and customizable so just about everything can be changed to how you prefer.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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