Webex Meetings Logo Award Winner Product Badge
Webex Meetings Logo Award Winner Product Badge
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

2% Negative
4% Neutral
94% Positive

Pros

  • Fair
  • Helps Innovate
  • Reliable
  • Trustworthy

Feature Ratings

Average 83

Video Conferencing

85

Audio Conferencing VoIP

85

Screen Share

83

Audio Controls

83

Facilitator Functions

83

Audio Conferencing Call in Bridge

82

Instant Messaging

82

Virtual Whiteboard

82

Application Share

81

Keyboard Mouse Control

81

File Transfer

81

Vendor Capability Ratings

Average 81

Ease of Implementation

83

Business Value Created

83

Breadth of Features

82

Ease of IT Administration

82

Quality of Features

82

Usability and Intuitiveness

82

Ease of Data Integration

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Breno M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Extraordinary meetings and videos

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex Meetings, is an application that gathers the necessary merits to guarantee positive and profitable reactions such as its video conferencing functions and the option to join through video devices for rooms in all meetings, competitive to create personalized rooms for meetings with instant locking and unlocking and waiting rooms per participant, facilitates collaboration between work teams through its messaging system, with the ability to share files and whiteboards from any device, and efficient in detecting noise, reducing distractions through third-party headphone mute integration to eliminate double activation of mute.

What is your favorite aspect of this product?

I like Cisco Webex meetings, to manage meetings through various options either to: hold online, for unforeseen events or other eventualities, also for the transmission or retransmission of live events over the internet, useful so that everyone can access the contents of the presentations and even interacting with the speakers, also allows support and support between the different areas of the organization, team members and clients.

What do you dislike most about this product?

Cisco Webex Meetings, at first it seems that its user interface was not very intuitive to handle it, it was arduous until it reached the proper use of all the other points of contact in a fulfilled way and without news.

What recommendations would you give to someone considering this product?

I recommend Cisco Webex Meetings, as an instrument to facilitate meetings and videoconferences with the benefits of making it easy to participate and join a meeting with the virtue Call me without having to dial and enter entry codes, wonderful HD video system and clear audio and integrated, facilitates the option of connecting via VoIP.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ike H.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

Webex, new updated and with the times.

Likeliness to Recommend

5 /10

What differentiates Webex Meetings from other similar products?

Their willingness to always provide updates that address issues.

What is your favorite aspect of this product?

The layout of the video call screen it has a clean look.

What do you dislike most about this product?

At times, not most people use it so it requires a web browser function so people dont have to download it.

What recommendations would you give to someone considering this product?

Try it for free, I'm sure you'll like it.

Pros

  • Security Protects
  • Fair
  • Friendly Negotiation
  • Helps Innovate

Cons

  • Less Effective Service
  • Less Caring
  • Under Delivered

Shayna A.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Cisco Webex Meetings for all-round collaboration,

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

It can be used from browser, no need to install apps Meeting recorded on the cloud. Can be downloaded anytime we need.

What is your favorite aspect of this product?

The best aspecy is it uses cloud storage, so meeting and presentation can be store on cloud. No need to provide on-premise server

What do you dislike most about this product?

Less appropriate for home user or small business, they offer limited meeting and feature for free license

What recommendations would you give to someone considering this product?

Cisco Webex Meetings already well known and proven solution for collaboration, It is quite sensitive to low latency, especially for mobile user using unstable connection

Pros

  • Reliable
  • Efficient Service
  • Inspires Innovation
  • Caring

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