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Cisco Systems

Webex Meetings

Composite Score

8.9 /10

CX Score

9.2 /10

1443 Reviews Write a Review

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What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details

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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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2025 Emotional Footprint Champion

Latest Award, 2025

Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2025

1 Top Rated Capabilities

1 Top Rated Features

2025

Conflict Resolution

2024

0 Top Rated Capabilities

1 Top Rated Features

2024

3 Top Rated Capabilities

4 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Product Impact

2022

2022 Data Quadrant Champion

2022

7 Top Rated Capabilities

5 Top Rated Features

2022

Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

2% Negative

4% Neutral

94% Positive

Pros

Fair
Helps Innovate
Reliable
Trustworthy

Feature Ratings

Average 83

Video Conferencing

Audio Conferencing VoIP

Screen Share

Audio Controls

Facilitator Functions

Audio Conferencing Call in Bridge

Instant Messaging

Virtual Whiteboard

Keyboard Mouse Control

File Transfer

Application Share

Vendor Capability Ratings

Average 81

Business Value Created

Ease of Implementation

Breadth of Features

Ease of IT Administration

Quality of Features

Usability and Intuitiveness

Ease of Data Integration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization

Webex Meetings Reviews

Ayush J.

Role: Information Technology
Industry: Retail
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

Great product but UI can be better

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

The complete integration with Cisco suite

What is your favorite aspect of this product?

Fast and snappy to use

What do you dislike most about this product?

UI feels like legacy software

What recommendations would you give to someone considering this product?

Great product but can have improvements, go for it if you get a good deal

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Imani B.

Role: Industry Specific Role
Industry: Retail
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

Great communication with webex meetings!

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

It's available on both mobile and desktop making it convenient to join meetings anywhere unlike other similar platforms. It's price is topnotch compared to it's competitors.

What is your favorite aspect of this product?

I like it's simplicity to meet face to face with anyone in the world instantly and with high quality video. Also I like how it provides an online virtual experience without having to be in a large crowd.

What do you dislike most about this product?

I didn't find anything that was disgusting while using webex meetings, everything is great with it!

What recommendations would you give to someone considering this product?

It's suitable for virtual meetings using videos and it works well for both small,medium and large audiences.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Trustworthy

Donna T.

Role: Information Technology
Industry: Media
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2022

An excellent platform for teamwork

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Webex meetings have become the standard for us. Additionally, we are authorized Webex resellers. Every day, we interact in a variety of ways, including file sharing, discussion of concerns, questioning, etc. The Teams platform is used for everything, including conversations with Cisco salespeople. As a relatively new member of Lumen's staff, I have not yet witnessed any issues within the company's operations. Ticketing system problems have been reported by a small number of my customers, but I know that Cisco is actively addressing these concerns.

What is your favorite aspect of this product?

We have our online meetings and conferences using Webex Meetings at my company. By holding meetings using Webex, members of a team can communicate with one another, even if they're physically located in different towns or countries. The ability for team members to send and receive text messages is a fantastic added function.

What do you dislike most about this product?

On rare occasions, I have to reconnect to the webex when it becomes blank. Upgrades to the whiteboard's mouse support are possible. If you fail the final exam for a course, there is no way to go back and look up the answers.

What recommendations would you give to someone considering this product?

As a scalable platform, Webex Meetings may be used by a wide variety of organizations for their virtual meeting needs. Among the most important considerations for such rollouts is safety. Users can log in to Webex meetings using their existing corporate credentials thanks to its seamless integration with active directory sign-on. About a hundred people can join a Webex meeting without any problems. It seems to have scaled well, at least to me.

Pros

Continually Improving Product
Reliable
Enables Productivity
Trustworthy

Webex Meetings

What is Webex Meetings?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2022 Emotional Footprint Champion

2022 Data Quadrant Champion

Webex Meetings Ratings

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Webex Meetings?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Video Conferencing Interactive video conferencing using a webcam

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Screen Share Ability to share a computer screen for viewing by web conference participants

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Instant Messaging Real-time, text-based communication between two or more people

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

Keyboard Mouse Control Host can grant or remove control

File Transfer File transfer services

Application Share Ability to share a single application only for viewing by web conference participants

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Webex Meetings Reviews

Ayush J.

Great product but UI can be better

Likeliness to Recommend

Pros

Imani B.

Great communication with webex meetings!

Likeliness to Recommend

Pros

Donna T.

An excellent platform for teamwork

Likeliness to Recommend

Pros

Most Popular Webex Meetings Comparisons

Zoom Workplace

Microsoft Teams

Google Meet

GoTo Meeting

Adobe Connect

TeamViewer Remote

Feature Ratings

Video Conferencing

Audio Conferencing VoIP

Screen Share

Audio Controls

Facilitator Functions

Audio Conferencing Call in Bridge

Instant Messaging

Virtual Whiteboard

Keyboard Mouse Control

File Transfer

Application Share

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Breadth of Features

Ease of IT Administration

Quality of Features

Usability and Intuitiveness

Ease of Data Integration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization