Twine Customer Reviews 2025 | Digital Workplace

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Twine

Composite Score

7.4 /10

CX Score

7.6 /10

12 Reviews Write a Review

Claim Software

What is Twine?

Connect your entire workforce together into a single, searchable employee directory. Share news and announcements. Publish updates in Twine and your team will be notified via email, Slack and more – so no one misses the memo. Twine helps fast growing companies bring their workplaces together.

Company Details

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Twine Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Twine?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Reliable
Performance Enhancing
Unique Features

Feature Ratings

Average 86

Home Page

Branded Premium Mobile

Mobile App

Instant Messaging

Networked Enterprise

Interactive Organizational Chart

Customizable Branding

Task Management

Calendars

Document Management

File Sharing Collaboration

Vendor Capability Ratings

Average 84

Quality of Features

Breadth of Features

Business Value Created

Ease of Implementation

Availability and Quality of Training

Ease of IT Administration

Vendor Support

Ease of Data Integration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Customization

Twine Reviews

Alton S.

Role: Finance
Industry: Finance
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2020

Great product, more than worth the cost

Likeliness to Recommend

9 /10

What differentiates Twine from other similar products?

Excellent customer service, always quick to respond when I have any questions or issues.

What is your favorite aspect of this product?

The ability to connect with other professionals

What do you dislike most about this product?

Nothing I can think of

What recommendations would you give to someone considering this product?

To price and cost compare with competing services

Pros

Continually Improving Product
Reliable
Performance Enhancing
Trustworthy

Twine

What is Twine?

Company Details

Need Assistance?

Twine Ratings

83 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Twine?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Home Page A landing page that the user views upon launching the app. This may include announcements and the news feed, and may be customizable by the end user.

Branded Premium Mobile Unite your workforce with a branded, mobile-ready digital destination that engages and empowers employees wherever they are.

Mobile App Android and iOS app that users can download.

Instant Messaging Real-time, text-based communication between two or more people

Networked Enterprise An interconnected digital destination with a unique hub and spoke architecture that easily scales as your organization grows.

Interactive Organizational Chart An interactive org chart of the company so that users can see roles, departments, teams, etc.

Customizable Branding The app supports brand affinity by allowing customizable user interfaces with corporate assets such as logos and pictures of office space.

Task Management Includes task prioritizing, task assignments, subtasks, and task tracking and monitoring.

Calendars Ability to manage and view employee schedules, and book meetings.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

File Sharing Collaboration Users share, view, edit, discuss, and provide feedback on content, synchronously or asynchronously, either natively or through a third-party integration.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Twine Reviews

Alton S.

Great product, more than worth the cost

Likeliness to Recommend

Pros

Feature Ratings

Home Page

Branded Premium Mobile

Mobile App

Instant Messaging

Networked Enterprise

Interactive Organizational Chart

Customizable Branding

Task Management

Calendars

Document Management

File Sharing Collaboration

Vendor Capability Ratings

Quality of Features

Breadth of Features

Business Value Created

Ease of Implementation

Availability and Quality of Training

Ease of IT Administration

Vendor Support

Ease of Data Integration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Customization