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Atlassian

Trello

Composite Score

8.9 /10

CX Score

9.2 /10

836 Reviews Write a Review

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What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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6 Top Rated Capabilities

5 Top Rated Features

Latest Award, 2025

Service Experience
Contract Negotiation
Conflict Resolution

2025

7 Top Rated Capabilities

5 Top Rated Features

2024

Conflict Resolution

2024

6 Top Rated Capabilities

5 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

7 Top Rated Capabilities

6 Top Rated Features

2022

Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative

5% Neutral

94% Positive

Pros

Reliable
Trustworthy
Respectful
Acts with Integrity

Feature Ratings

Average 84

Collaboration

Workflow Management

Planning and Scheduling

Dependency and Milestone Tracking

Document Management

Mobile Access

Time & Expense Tracking

Resource Management

Budget Management

Hierarchical Task Management

Reporting

Vendor Capability Ratings

Average 84

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Vendor Support

Also Featured in...

Task Management

Score 9.0

View Trello in this category (opens in a new tab)

Trello Reviews

Krupal R.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2023

Fantastic Project Management Tool

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Simply add tasks and arrange them on the kanban board to quickly create the various phases or workflow processes you require for project management that is simple and available to everyone.

What is your favorite aspect of this product?

When you need to rapidly plan a project, whether it is for work (building a new mobile app) or for your personal life (moving to a new country, for example), it is quite helpful to be able to create tasks with just one click and add information about the checklist, the deadline, or the members.

What do you dislike most about this product?

I believe Trello is great in every way. The free version is equally fantastic, however I believe its drawback may be that it has less functionality and only supports a small number of boards.

What recommendations would you give to someone considering this product?

Trello is really user-friendly. It offers a tonne of features that may be used with the free version. You can tag people or assign tasks to facilitate communication and user addition. It's beneficial aesthetically, especially if you enjoy being able to see how chores are structured. You are able to have numerous "boards," which are essentially locations for your various tasks.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Jesus R.

Role: Information Technology
Industry: Telecommunications
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2023

An excellent workspace for planning projects.

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Unlike its competitors, this tool is unique since the capabilities to tag people and attach files make it more cohesive, in addition to the fact that its spaces are private and for a person to want to enter they need an invitation from the creator to be able to join, which does highly effective.

What is your favorite aspect of this product?

What I like the most about this tool is that it is a great way to organize tasks and keep track of the progress of each project, it also allows me to easily collaborate with other projects, which is a great advantage.

What do you dislike most about this product?

Since we have used this tool we have not found any flaws, rather we are too comfortable with this product.

What recommendations would you give to someone considering this product?

One of the reasons why we would recommend it is because it allows you to create workspaces and boards to manage your daily work, tasks and projects, for this particular reason we recommend it.

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Trustworthy

Dileep C.

Role: Sales Marketing
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2023

Easy, Effective, and Economical

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

Yes, the token cards prioritizing system helps Trello to differentiate from others.

What is your favorite aspect of this product?

The inspecting Control Module is the best one.

What do you dislike most about this product?

The internal communicating option is not available, and the kanban board is not present.

What recommendations would you give to someone considering this product?

Yes Definitely would recommend to go with this product, if you are new to the Card System/Token System in CRM Integration.

Pros

Continually Improving Product
Enables Productivity
Trustworthy
Respectful

Trello

What is Trello?

Company Details

Book a Free Demo Today!

Awards & Recognition

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

Trello Ratings

88 Likeliness to Recommend

95 Plan to Renew

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Trello?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Time & Expense Tracking Ability to track time for planning and estimating

Resource Management Includes resource allocation, expense tracking, and resource planning.

Budget Management Includes financial planning, cost management, and payroll budgeting.

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Reporting Straightforward data storage with ability to create reports easily. Able to easily modify and build dashboards for real-time updates on KPI's and timelines.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Task Management

Trello Reviews

Krupal R.

Fantastic Project Management Tool

Likeliness to Recommend

Pros

Jesus R.

An excellent workspace for planning projects.

Likeliness to Recommend

Pros

Dileep C.

Easy, Effective, and Economical

Likeliness to Recommend

Pros

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Feature Ratings

Collaboration

Workflow Management

Planning and Scheduling

Dependency and Milestone Tracking

Document Management

Mobile Access

Time & Expense Tracking

Resource Management

Budget Management

Hierarchical Task Management

Reporting

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Vendor Support