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Atlassian

Trello

Composite Score

8.9 /10

CX Score

9.2 /10

846 Reviews Write a Review

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What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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Strategy and Innovation
Service Experience
Contract Negotiation
Conflict Resolution

Latest Award, 2026

6 Top Rated Capabilities

5 Top Rated Features

2025

Service Experience
Contract Negotiation
Conflict Resolution

2025

7 Top Rated Capabilities

5 Top Rated Features

2024

Conflict Resolution

2024

6 Top Rated Capabilities

5 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

7 Top Rated Capabilities

6 Top Rated Features

2022

Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative

5% Neutral

94% Positive

Pros

Reliable
Trustworthy
Respectful
Acts with Integrity

Feature Ratings

Average 84

Collaboration

Workflow Management

Planning and Scheduling

Document Management

Dependency and Milestone Tracking

Mobile Access

Resource Management

Time & Expense Tracking

Budget Management

Hierarchical Task Management

Reporting

Vendor Capability Ratings

Average 83

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Vendor Support

Also Featured in...

Task Management

Score 9.0

View Trello in this category (opens in a new tab)

Trello Reviews

Mitchel C.

Role: Consultant
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2023

Easy to use, not as robust as other products.

Likeliness to Recommend

6 /10

What differentiates Trello from other similar products?

Trello is one of the easiest products to use. Incredibly intuitive and doesn't require much customization out of the box.

What is your favorite aspect of this product?

Everything is quick to stand up nice without much implementation help.

What do you dislike most about this product?

There aren't as many features and capabilities as competitors.

What recommendations would you give to someone considering this product?

Cost-effective and easy to use. I appreciate this for basic task management but would appreciate something more robust for project management.

Pros

Reliable
Performance Enhancing
Enables Productivity
Effective Service

Dana B.

Role: C-Level
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2023

Excellent, adaptable system for managing projects.

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Very adaptable, you may make your own boards, backdrops, etc., from scratch, or start with a premade design that fits your workflow. It may be used in a variety of contexts and is simple to operate. It's proven invaluable for me as a tool for remote work and for establishing projects with others.

What is your favorite aspect of this product?

The finest features of the Trello app are those that allow me to better manage my time and stay on top of my projects. With its aid, I am better able to keep track of things and get more done. It is a fantastic resource that aids with my time management and future preparations. It helps me make lists of things to do and arrange them in order of priority. One of its many benefits is that it facilitates my work with others. It works wonderfully for keeping tabs on dates and events.

What do you dislike most about this product?

Having a way to quickly and readily identify activities using some kind of identifier may be a useful enhancement. That shouldn't be the norm, but when combined with a code repository, it becomes highly useful for a wide range of coding-related undertakings (ex. GitHub). Perhaps making the id visible in a separate window could be useful for such endeavors.

What recommendations would you give to someone considering this product?

Setup and use are both a breeze. All employees are required to download and run it on their computers. Our numerous new initiatives, organized by group and by division, are producing excellent results. It's simple and basic, and the color picker is top-notch. The use of Trello for managing projects is fantastic. We'll stick with Office 365 since it's what we're used to, but Office 365 Pro Plus is a huge improvement.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Alexandre A.

Role: Information Technology
Industry: Government
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2023

Easy to use, remote agile methodology now

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Trello's usability is very close to what is taught in the management courses we've taken

What is your favorite aspect of this product?

his look is fantastic

What do you dislike most about this product?

I'm just a reader of my tasks, I don't see anything that I don't like about this product

What recommendations would you give to someone considering this product?

Do the product tests, I'm sure it will help with the decision.

Pros

Enables Productivity
Saves Time
Transparent
Helps Innovate

Trello

What is Trello?

Company Details

Book a Free Demo Today!

Awards & Recognition

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

Trello Ratings

88 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Trello?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Resource Management Includes resource allocation, expense tracking, and resource planning.

Time & Expense Tracking Ability to track time for planning and estimating

Budget Management Includes financial planning, cost management, and payroll budgeting.

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Reporting Straightforward data storage with ability to create reports easily. Able to easily modify and build dashboards for real-time updates on KPI's and timelines.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Task Management

Trello Reviews

Mitchel C.

Easy to use, not as robust as other products.

Likeliness to Recommend

Pros

Dana B.

Excellent, adaptable system for managing projects.

Likeliness to Recommend

Pros

Alexandre A.

Easy to use, remote agile methodology now

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

Collaboration

Workflow Management

Planning and Scheduling

Document Management

Dependency and Milestone Tracking

Mobile Access

Resource Management

Time & Expense Tracking

Budget Management

Hierarchical Task Management

Reporting

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Vendor Support