Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
8.9 /10
CX Score
9.2 /10
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Category
Trello
8.9 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative
5% Neutral
94% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Acts with Integrity

Feature Ratings

Average 84

Collaboration

89

Workflow Management

86

Planning and Scheduling

86

Document Management

84

Dependency and Milestone Tracking

83

Mobile Access

83

Resource Management

82

Time & Expense Tracking

82

Budget Management

82

Hierarchical Task Management

82

Reporting

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Usability and Intuitiveness

85

Business Value Created

85

Quality of Features

85

Ease of Data Integration

84

Breadth of Features

83

Ease of IT Administration

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

81

Trello Reviews

Sophie C.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

It helps to list up priorities of your projects

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

It helps in getting rid of multiple messed up sticky notes. It is a tool for organizing projects and boosting up whole team and organization’s productivity. Upcoming processing and on-board processing of companies and teams can be tracked in efficient ways. It can set due dates of their tasks on cards so that any task will never be missed or late. You can set plenty of cards as needed by organizations as therefore no limits of adding more new cards.

What is your favorite aspect of this product?

Prioritize your tasks by arranging them in lists digitally. It is helpful in effective and more efficient project management. You can complete your tasks and projects in more organized ways. It allows you to organize notes and prioritize them according to the needs of your projects and tasks, as it will increase productivity or work and teams.

What do you dislike most about this product?

Attachment or uploading size of files is 10MB. You cannot edit comments once you posted them.

What recommendations would you give to someone considering this product?

It helps your organizations to keep track of work that what tasks are completed and what are in the process.

Pros

  • Performance Enhancing
  • Over Delivered
  • Helps Innovate
  • Continually Improving Product

Omar S.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Quite basic compared to the competition

Likeliness to Recommend

5 /10

What differentiates Trello from other similar products?

Not a lot to be honest. For everything Trello does, there's a competitor that arguably does it equally or better. 'Simplicity' is probably its only USP, but this simplicity works against it when you want to do anything more than the basics. Power-ups can add a lot of functionality but it's off-putting that you have to find and experiment with these, rather than things like epics, dependencies, etc being available out of the box.

What is your favorite aspect of this product?

It's arguably much easier to pick up than the competition for someone with zero experience using this type of project management tool. Its simplicity means this type of user is less likely to be overwhelmed by the world of Kanban style project/task management.

What do you dislike most about this product?

So much of what an intermediate/advanced user would expect is not available out-of-the-box and can only be done by using power-ups that can incur an additional cost.

What recommendations would you give to someone considering this product?

If your organisation is new to this type of tool and your users are not particularly technical, then Trello may be a good place to start. For development teams, Trello may *just about* cut it but don't be surprised if it doesn't.

Pros

  • Helps Innovate
  • Reliable
  • Includes Product Enhancements
  • Appreciates Incumbent Status

Cons

  • Slower Product Innovation
  • Less Performance Enhancing
  • Less Productive

Jasmeet S.

  • Role: Information Technology
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

It is easy to use and learn for new users

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

The project management software. We can easily customize each card. It provides me easy way to collaborate with teams. It manages our organization tasks. It tracks the progress of projects and make them done before deadlines. It holds us achieve our goals successfully. The view of tasks and project is very clear. It enables us to sort our projects with sub tasks. The timeline tracking is convenient and always helps our employees to keep work up to date. It is increasing the progress of our business employees for projects.

What is your favorite aspect of this product?

We used it for our company projects, and it helped us a lot in timeline tracking and made us work on time always. This platform is amazing to manage our tasks and divide them into sub tasks and easily track each of them on deadline basis.

What do you dislike most about this product?

We must pay for enterprise level because we cannot use power ups. The packages they provide are not so reasonable. They should be little better.

What recommendations would you give to someone considering this product?

Trello is a well-suited platform for organizations and team for staying connected and working on same project.

Pros

  • Respectful
  • Reliable
  • Efficient Service
  • Effective Service

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