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Atlassian

Trello

Composite Score

8.9 /10

CX Score

9.2 /10

846 Reviews Write a Review

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What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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Strategy and Innovation
Service Experience
Contract Negotiation
Conflict Resolution

Latest Award, 2026

6 Top Rated Capabilities

5 Top Rated Features

2025

Service Experience
Contract Negotiation
Conflict Resolution

2025

7 Top Rated Capabilities

5 Top Rated Features

2024

Conflict Resolution

2024

6 Top Rated Capabilities

5 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

7 Top Rated Capabilities

6 Top Rated Features

2022

Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative

5% Neutral

94% Positive

Pros

Reliable
Trustworthy
Respectful
Acts with Integrity

Feature Ratings

Average 84

Collaboration

Workflow Management

Planning and Scheduling

Document Management

Dependency and Milestone Tracking

Mobile Access

Resource Management

Time & Expense Tracking

Budget Management

Hierarchical Task Management

Reporting

Vendor Capability Ratings

Average 83

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Vendor Support

Also Featured in...

Task Management

Score 9.0

View Trello in this category (opens in a new tab)

Trello Reviews

Dayanna A.

Role: Finance
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2022

Agile tool for project management

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Trello contains many unique features which I find really beneficial and totally love in it e.g. after an activity is recognized complete, we automatically move a card from one list to the next and assign it to a new team member. We never have to worry about forgetting to tag the next individual, which makes it a stress-free solution for our company.

What is your favorite aspect of this product?

One of the main reasons Trello is on our list of top project management software is because of its ease of use. It's as simple as it gets, making it ideal for small groups seeking a no-brainer option. Even non-technical people will have no trouble navigating the platform, familiar and straightforward to use, yet strong enough to streamline our project management operations.

What do you dislike most about this product?

I've been having troubles with the mobile app because it always appears to deliver notifications late, no matter what settings I choose, so I've been relying more on email and desktop notifications to stay up with whatever my team notifies. When I'm on the go and need to add something to the kanban boards, I use the mobile app.

What recommendations would you give to someone considering this product?

I believe that Trello is the most user-friendly project management platform and it's the right choice if you're a fan of simplicity. Its drag-and-drop Kanban-style task management interface makes it easy for everyone on the team to see how tasks are progressing across the pipeline. It's that simple.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Viviane L.

Role: Sales Marketing
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2022

Fantastic tool ! Needed for our agile organization

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

We use the free version in our service and it is great. Trello ffers great features for the fremium version. Compared to Jira it is much easier to deal ith in a marketing context.

What is your favorite aspect of this product?

Highly recommend, we can also connect to a calendar to have a visual Attributing tasks to each member of the team is easy, overall it is very intuitive and easy to use

What do you dislike most about this product?

Cannot really filter per person to see number of tasks made Cannot get an automated an email each time a task is created ith the name of the creator in it For reporting, fremium version has nothing while it would help. Paid version must certainly include that.

What recommendations would you give to someone considering this product?

Go ahead and take the chance ! Trello is super powerful to change organizations that are ready to go agile and flexible among members. Organize it with tasks not started / tasks to perform this week / tasks already started (before 50%) / tasks almost finished / tasks that are over, and you ar eready to go !

Pros

Reliable
Enables Productivity
Efficient Service
Saves Time

Jacob W.

Role: C-Level
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2022

Great product

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Its just a really easy to use product which makes project management much simpler

What is your favorite aspect of this product?

I think its just very simple to use and manager task management - its not that it has so many features but rather the ease of the interface and how to keep track of products

What do you dislike most about this product?

I honestly dont have anything negative to say

What recommendations would you give to someone considering this product?

I dont know pricing - i would guess its expensive like other project management tools so try to use as few seats as possible

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Trello

What is Trello?

Company Details

Book a Free Demo Today!

Awards & Recognition

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

Trello Ratings

88 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Trello?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Resource Management Includes resource allocation, expense tracking, and resource planning.

Time & Expense Tracking Ability to track time for planning and estimating

Budget Management Includes financial planning, cost management, and payroll budgeting.

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Reporting Straightforward data storage with ability to create reports easily. Able to easily modify and build dashboards for real-time updates on KPI's and timelines.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Task Management

Trello Reviews

Dayanna A.

Agile tool for project management

Likeliness to Recommend

Pros

Viviane L.

Fantastic tool ! Needed for our agile organization

Likeliness to Recommend

Pros

Jacob W.

Great product

Likeliness to Recommend

Pros

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Feature Ratings

Collaboration

Workflow Management

Planning and Scheduling

Document Management

Dependency and Milestone Tracking

Mobile Access

Resource Management

Time & Expense Tracking

Budget Management

Hierarchical Task Management

Reporting

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Vendor Support