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Atlassian

Trello

Composite Score

8.9 /10

CX Score

9.2 /10

846 Reviews Write a Review

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What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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Strategy and Innovation
Service Experience
Contract Negotiation
Conflict Resolution

Latest Award, 2026

6 Top Rated Capabilities

5 Top Rated Features

2025

Service Experience
Contract Negotiation
Conflict Resolution

2025

7 Top Rated Capabilities

5 Top Rated Features

2024

Conflict Resolution

2024

6 Top Rated Capabilities

5 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

7 Top Rated Capabilities

6 Top Rated Features

2022

Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative

5% Neutral

94% Positive

Pros

Reliable
Trustworthy
Respectful
Acts with Integrity

Feature Ratings

Average 84

Collaboration

Workflow Management

Planning and Scheduling

Document Management

Dependency and Milestone Tracking

Mobile Access

Resource Management

Time & Expense Tracking

Budget Management

Hierarchical Task Management

Reporting

Vendor Capability Ratings

Average 83

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Vendor Support

Also Featured in...

Task Management

Score 9.0

View Trello in this category (opens in a new tab)

Trello Reviews

Valeria P.

Role: Operations
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2022

Feature management tool easy to use

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

Trello differs from other products by its full integration with Atlassian services (including Jira) and ease of use. It is in fact simple to learn and immediately allows you to use it to the fullest

What is your favorite aspect of this product?

Trello is useful for the timely management of projects and activities. It allows a lean approach and the ability to organize sprints and keep track of the status of the various jobs.

What do you dislike most about this product?

As the amount of tracked activities increases, there are some drops in performance

What recommendations would you give to someone considering this product?

Try the product with a first board (foreseen in the free tier) so as to understand how to use it and start setting up your activities

Pros

Reliable
Enables Productivity
Effective Service
Acts with Integrity

Dani M.

Role: Sales Marketing
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2022

Our team is much more efficient!

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

It is very simple to use, almost no training is needed.

What is your favorite aspect of this product?

That employees adapt quickly and helps us to be more efficient and productive.

What do you dislike most about this product?

Nothing, everything is fine.

What recommendations would you give to someone considering this product?

Don't waste time and try it now! When you see that your team is more productive, you will thank me.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Brandon S.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2022

Simplified the management of the project

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

While some project management solutions are expensive and underwhelming, Trello is the polar opposite of inexpensive and provides a lot of bang for our cash. Most of the top project management platforms have a mobile app, but Trello's is a popular choice among users. We can accomplish almost everything we can on the desktop version with it, reducing project management to just a few taps and everyone can stay informed even if they don't have access to a computer.

What is your favorite aspect of this product?

Everything is simple and takes only a few clicks, from starting a new project to onboarding new team members. In less than five minutes, we can sign up and start managing our next project. The automation options are generous and just as simple to set up, despite their simplicity. The automation bot of Trello makes it easier than ever to build up rule-based triggers and desired actions.

What do you dislike most about this product?

There is no method to link tasks to subtasks or identify how a delayed task may affect others in this system. But it is not an issue for me because, when the need comes, I have found another option, and we use this technology in a slightly different way at times.

What recommendations would you give to someone considering this product?

Trello platform is really easy to use and offers a great free plan, based on our own experiences. We produced this Trello review to provide you with an inside look and help you make the right decision for you and your team. Trello has a very low learning curve because simplicity is at its foundation.

Pros

Helps Innovate
Reliable
Trustworthy
Unique Features

Trello

What is Trello?

Company Details

Book a Free Demo Today!

Awards & Recognition

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

Trello Ratings

88 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Trello?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Resource Management Includes resource allocation, expense tracking, and resource planning.

Time & Expense Tracking Ability to track time for planning and estimating

Budget Management Includes financial planning, cost management, and payroll budgeting.

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Reporting Straightforward data storage with ability to create reports easily. Able to easily modify and build dashboards for real-time updates on KPI's and timelines.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Task Management

Trello Reviews

Valeria P.

Feature management tool easy to use

Likeliness to Recommend

Pros

Dani M.

Our team is much more efficient!

Likeliness to Recommend

Pros

Brandon S.

Simplified the management of the project

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

Collaboration

Workflow Management

Planning and Scheduling

Document Management

Dependency and Milestone Tracking

Mobile Access

Resource Management

Time & Expense Tracking

Budget Management

Hierarchical Task Management

Reporting

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Vendor Support