Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
9.0 /10
CX Score
9.2 /10
Trello
9.0 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details


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Awards & Recognition

Trello won the following awards in the Task Management category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

94 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative
5% Neutral
94% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Respectful

Feature Ratings

Average 87

List Tasks

89

Task Assignment

88

Task Categorization

87

Drag and Drop Prioritization

87

Task Status

87

Task Prioritization

87

Add Attachments

86

Due Dates

86

Shared Task List

86

Notifications

85

Add Notes

85

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Usability and Intuitiveness

85

Business Value Created

85

Quality of Features

85

Ease of IT Administration

83

Ease of Data Integration

83

Breadth of Features

82

Ease of Customization

82

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

81

Vendor Support

80

Trello Reviews

Mitchel C.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Easy to use, not as robust as other products.

Likeliness to Recommend

6 /10

What differentiates Trello from other similar products?

Trello is one of the easiest products to use. Incredibly intuitive and doesn't require much customization out of the box.

What is your favorite aspect of this product?

Everything is quick to stand up nice without much implementation help.

What do you dislike most about this product?

There aren't as many features and capabilities as competitors.

What recommendations would you give to someone considering this product?

Cost-effective and easy to use. I appreciate this for basic task management but would appreciate something more robust for project management.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Effective Service

Dana B.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Excellent, adaptable system for managing projects.

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Very adaptable, you may make your own boards, backdrops, etc., from scratch, or start with a premade design that fits your workflow. It may be used in a variety of contexts and is simple to operate. It's proven invaluable for me as a tool for remote work and for establishing projects with others.

What is your favorite aspect of this product?

The finest features of the Trello app are those that allow me to better manage my time and stay on top of my projects. With its aid, I am better able to keep track of things and get more done. It is a fantastic resource that aids with my time management and future preparations. It helps me make lists of things to do and arrange them in order of priority. One of its many benefits is that it facilitates my work with others. It works wonderfully for keeping tabs on dates and events.

What do you dislike most about this product?

Having a way to quickly and readily identify activities using some kind of identifier may be a useful enhancement. That shouldn't be the norm, but when combined with a code repository, it becomes highly useful for a wide range of coding-related undertakings (ex. GitHub). Perhaps making the id visible in a separate window could be useful for such endeavors.

What recommendations would you give to someone considering this product?

Setup and use are both a breeze. All employees are required to download and run it on their computers. Our numerous new initiatives, organized by group and by division, are producing excellent results. It's simple and basic, and the color picker is top-notch. The use of Trello for managing projects is fantastic. We'll stick with Office 365 since it's what we're used to, but Office 365 Pro Plus is a huge improvement.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

David G.

  • Role: Sales Marketing
  • Industry: Not for Profit
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Fantastic project management tool

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Main differentiating factor from other similar products is its intuitive visual interface, which allows users to organize tasks, projects, and workflows on a virtual board using cards and lists. It can be used for a wide range of applications, from personal to business, and across different industries. Trello's extensive integration options with other popular software tools such as Google Drive, Slack, and Dropbox, further enhance its usability and versatility.

What is your favorite aspect of this product?

Trello's drag-and-drop functionality and color-coded labels make it easy for users to track progress, assign tasks, and collaborate with team members in real-time. The platform also offers a variety of customization options, including the ability to add due dates, attachments, and comments to individual cards.

What do you dislike most about this product?

I have noticed some limitations with the basic version, such as the inability to customize backgrounds or use automation features. Moreover, when working with larger teams or more complex projects, I have found that Trello can become cluttered and challenging to manage. While Trello offers some features to address this issue, such as filtering and sorting options, I would like to see more robust project management features

What recommendations would you give to someone considering this product?

In my personal opinion, Trello is a fantastic software tool for managing tasks, projects, and workflows, especially for small to medium-sized teams. Its simple and user-friendly interface, combined with its customization options and integration capabilities, make it an efficient and effective project management solution.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Unique Features

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