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Atlassian

Trello

Composite Score

9.0 /10

CX Score

9.2 /10

709 Reviews Write a Review

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What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Task Management category

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Conflict Resolution

Latest Award, 2025

4 Top Rated Capabilities

6 Top Rated Features

2025

Conflict Resolution

2024

3 Top Rated Capabilities

11 Top Rated Features

2024

5 Top Rated Capabilities

11 Top Rated Features

2023

Contract Negotiation
Conflict Resolution

2022

0 Top Rated Capabilities

7 Top Rated Features

2022

Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

94 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative

5% Neutral

94% Positive

Pros

Reliable
Enables Productivity
Trustworthy
Respectful

Feature Ratings

Average 87

List Tasks

Task Assignment

Task Categorization

Drag and Drop Prioritization

Task Status

Task Prioritization

Add Attachments

Due Dates

Shared Task List

Notifications

Add Notes

Vendor Capability Ratings

Average 83

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of IT Administration

Ease of Data Integration

Breadth of Features

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Project Management - Enterprise

Score 8.9

View Trello in this category (opens in a new tab)

Trello Reviews

Eanca C.

Role: Operations
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2023

Excellent tool to use when training new team membe

Likeliness to Recommend

7 /10

What differentiates Trello from other similar products?

The visual categories of all tasks and its' ease of use

What is your favorite aspect of this product?

The color coding of the categories

What do you dislike most about this product?

It is not very project friendly and does not have any grantt charts

What recommendations would you give to someone considering this product?

If you are looking to train multiple people at the same time while keeping them accountable and with clear availability, and having the power to share or unshare information, this is the right tool.

Pros

Unique Features
Saves Time
Continually Improving Product
Reliable

Emelinda D.

Role: Industry Specific Role
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2023

A promising project management software

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

The thing I like most about Trello is its feature of having many templates that can be worked on by creating a workspace for our own teammates.

What is your favorite aspect of this product?

Trello is having a FREE version in a kanban format, while other products having this feature are either barely functional, or have a limited time duration of use, but Trello does not have such limitations.

What do you dislike most about this product?

It is an exceptional app but it needs the operator to stick with it prematurely as it would be overpowering when first organize work space and workflow.

What recommendations would you give to someone considering this product?

Make workflows built on concepts for content design and monitor the system until accomplished. Worthy for productivity and management of tasks.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Jose L.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2023

The most feasible way to organize all your activit

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

tool with which we can advance with new and better research methods and work organization, on this occasion the organization is pleased to be able to enjoy an excellent quality product that allows us to carry out the work efficiently, so that we can organize with more fluids our tasks in a detachable list, something that helps us to manage easily

What is your favorite aspect of this product?

This tool is so good in all aspects that you can log in comfortably from your computer or phone and all you need is your email and then work on it, this has been a fantastic product that has helped us solve all the challenges that have been raised at unexpected times in the industry, and so it allows us to move forward, excellent research and organization tool

What do you dislike most about this product?

I do not dislike this excellent tool at all, it is so good in all aspects that it allows us to easily organize projects of great impotence

What recommendations would you give to someone considering this product?

I recommend this tool because before using this tool, there was a little problem with the lack of work organization, so we never attended the priority activities, even for our marketing, this product served worldwide, since I could easily organize several projects of great importance and to be able to concentrate more time on them, this tool was very useful for that reason I recommend it

Pros

Continually Improving Product
Reliable
Performance Enhancing
Unique Features

Trello

What is Trello?

Company Details

Need Assistance?

Awards & Recognition

Trello Ratings

88 Likeliness to Recommend

94 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Trello?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

List Tasks Display outstanding tasks

Task Assignment Ability to see task assignee

Task Categorization Ability to categorize tasks

Drag and Drop Prioritization Ability to re-order tasks using drag and drop

Task Status Ability to display current status of tasks

Task Prioritization Ability to assign a priority to tasks.

Add Attachments Ability to add attachments for tasks

Due Dates Ability to track due dates of tasks

Shared Task List Ability to share a list with a team and have multiple team members edit the task list

Notifications Tool alerts business of an application generated event.

Add Notes Ability to add free form notes to tasks

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Project Management - Enterprise

Trello Reviews

Eanca C.

Excellent tool to use when training new team membe

Likeliness to Recommend

Pros

Emelinda D.

A promising project management software

Likeliness to Recommend

Pros

Jose L.

The most feasible way to organize all your activit

Likeliness to Recommend

Pros

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Feature Ratings

List Tasks

Task Assignment

Task Categorization

Drag and Drop Prioritization

Task Status

Task Prioritization

Add Attachments

Due Dates

Shared Task List

Notifications

Add Notes

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of IT Administration

Ease of Data Integration

Breadth of Features

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support