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Atlassian

Trello

Composite Score

9.0 /10

CX Score

9.2 /10

727 Reviews Write a Review

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What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Task Management category

Filter By

Conflict Resolution

Latest Award, 2025

4 Top Rated Capabilities

6 Top Rated Features

2025

Conflict Resolution

2024

3 Top Rated Capabilities

11 Top Rated Features

2024

5 Top Rated Capabilities

11 Top Rated Features

2023

Contract Negotiation
Conflict Resolution

2022

0 Top Rated Capabilities

7 Top Rated Features

2022

Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

94 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative

5% Neutral

94% Positive

Pros

Reliable
Enables Productivity
Respectful
Fair

Feature Ratings

Average 87

List Tasks

Task Assignment

Task Categorization

Task Prioritization

Drag and Drop Prioritization

Task Status

Add Attachments

Notifications

Shared Task List

Due Dates

Add Notes

Vendor Capability Ratings

Average 83

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of Data Integration

Ease of IT Administration

Ease of Customization

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Project Management - Enterprise

Score 8.9

View Trello in this category (opens in a new tab)

Trello Reviews

Muhammad L.

Role: Student Academic
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2024

Good Product but can be better

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Its simple and intuitive to use, has good visual features like dashboard and and is adaptable to different workflows.

What is your favorite aspect of this product?

Its ease of use. Usually softwares are too complicated for first time users but Trello was easy to use.

What do you dislike most about this product?

Its too simple to handle complex projects.

What recommendations would you give to someone considering this product?

Its great for small and new teams who don;t want the complexity of Jira or Asana. Its great for non technical teams.

Pros

Reliable
Enables Productivity
Appreciates Incumbent Status
Security Protects

Faith M.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2024

Simple but powerful platform.

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

Easy to use. Its interface is easy even for new users.

What is your favorite aspect of this product?

Its cross platform compatibility, it can be used on mobile, websites or deskptop.

What do you dislike most about this product?

Limited reporting and analytics capabilities especially on free plan

What recommendations would you give to someone considering this product?

Trello is great and easy for new users, Its worth a try

Pros

Helps Innovate
Continually Improving Product
Enables Productivity
Trustworthy

Gabriel F.

Role: Sales Marketing
Industry: Banking
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2024

Social organization and business efficiency in one

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Especially, what differentiates Trello from other tools utilized for project management is its simplicity and flexibility. Boards and cards are fully adjustable to fit your needs and or preferences and that is a plus for me.

What is your favorite aspect of this product?

Lastly, what I appreciate most concerning Trello is how easy it is to use. It is easy to use the tool and get maximum benefit even if the user is not a project management professional. It never costs money and it seems to be genuinely useful in keeping one’s life on track.

What do you dislike most about this product?

Currently, Trello has many applications and connections with other tools and allows it to be even more customizable for each work team. The labels, colors and backgrounds that can be applied on boards is also something that I consider simple and useful.

What recommendations would you give to someone considering this product?

In other words, Trello is an all-encompassing, customizable environment that fits any kind of project or team environment. Trello really helped me to be organized and I’m glad I got this opportunity to tell you about it!

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Trello

What is Trello?

Company Details

Need Assistance?

Awards & Recognition

Trello Ratings

88 Likeliness to Recommend

94 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Trello?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

List Tasks Display outstanding tasks

Task Assignment Ability to see task assignee

Task Categorization Ability to categorize tasks

Task Prioritization Ability to assign a priority to tasks.

Drag and Drop Prioritization Ability to re-order tasks using drag and drop

Task Status Ability to display current status of tasks

Add Attachments Ability to add attachments for tasks

Notifications Tool alerts business of an application generated event.

Shared Task List Ability to share a list with a team and have multiple team members edit the task list

Due Dates Ability to track due dates of tasks

Add Notes Ability to add free form notes to tasks

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Project Management - Enterprise

Trello Reviews

Muhammad L.

Good Product but can be better

Likeliness to Recommend

Pros

Faith M.

Simple but powerful platform.

Likeliness to Recommend

Pros

Gabriel F.

Social organization and business efficiency in one

Likeliness to Recommend

Pros

Most Popular Trello Comparisons

Jira

Asana

monday.com

Wrike

Microsoft Project

Smartsheet

Feature Ratings

List Tasks

Task Assignment

Task Categorization

Task Prioritization

Drag and Drop Prioritization

Task Status

Add Attachments

Notifications

Shared Task List

Due Dates

Add Notes

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of Data Integration

Ease of IT Administration

Ease of Customization

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support