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Atlassian

Trello

Composite Score

9.0 /10

CX Score

9.2 /10

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What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Task Management category

Filter By

Conflict Resolution

Latest Award, 2025

4 Top Rated Capabilities

6 Top Rated Features

2025

Conflict Resolution

2024

3 Top Rated Capabilities

11 Top Rated Features

2024

5 Top Rated Capabilities

11 Top Rated Features

2023

Contract Negotiation
Conflict Resolution

2022

0 Top Rated Capabilities

7 Top Rated Features

2022

Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

94 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative

5% Neutral

94% Positive

Pros

Reliable
Enables Productivity
Respectful
Fair

Feature Ratings

Average 87

List Tasks

Task Assignment

Task Categorization

Drag and Drop Prioritization

Task Prioritization

Task Status

Add Attachments

Notifications

Due Dates

Shared Task List

Add Notes

Vendor Capability Ratings

Average 83

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Ease of IT Administration

Ease of Customization

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Project Management - Enterprise

Score 8.9

View Trello in this category (opens in a new tab)

Trello Reviews

Mohammad Bilawal B.

Role: Sales Marketing
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2021

Great product which enhances performance of staff

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Trello makes the management of tasks very easier as compared to other products which are available in the market. Our main reason to switch from Monday to Trello was that within Trello we have transparency of the tasks for each employee and we can easily manage and assign tasks to each teammate.

What is your favorite aspect of this product?

I would say the best feature of the product is that tasks management is very easier, it's easy to assign tasks to all team members with giving priorities and deadlines effectively.

What do you dislike most about this product?

The integration part can be improved, we still need third-party vendors to connect the apps like zapier.

What recommendations would you give to someone considering this product?

I would say this is the best product I have used so far for task and project management. Very easy, effective and enhances productivity and performance of employees.

Pros

Continually Improving Product
Reliable
Trustworthy
Over Delivered

Mayur G.

Role: Information Technology
Industry: Education
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2021

Fantastic product for task management

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Trello has amazing drag and drop features where we can simply drag and drop our tasks and create multiple boards. also, we can create subtasks and checklists within a single task.

What is your favorite aspect of this product?

Trello has task reminders, chatting, deadline alerts, and task priority features with detailed descriptions to manage what tasks need to be done first and what requires to pick next

What do you dislike most about this product?

Trello API is not as fast after integration as Trello did during work

What recommendations would you give to someone considering this product?

I recommend everyone to manage their tasks using Trello it has so many features to explore and use for managing task

Pros

Enables Productivity
Trustworthy
Efficient Service
Saves Time

Role: Industry Specific Role
Industry: Finance
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Nov 2021

Basic but works

Likeliness to Recommend

6 /10

Pros

Trustworthy
Respectful
Reliable
Efficient Service

Cons

Inhibits Innovation
Slower Product Innovation
Commodity Features

Trello

What is Trello?

Company Details

Need Assistance?

Awards & Recognition

Trello Ratings

88 Likeliness to Recommend

94 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Trello?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

List Tasks Display outstanding tasks

Task Assignment Ability to see task assignee

Task Categorization Ability to categorize tasks

Drag and Drop Prioritization Ability to re-order tasks using drag and drop

Task Prioritization Ability to assign a priority to tasks.

Task Status Ability to display current status of tasks

Add Attachments Ability to add attachments for tasks

Notifications Tool alerts business of an application generated event.

Due Dates Ability to track due dates of tasks

Shared Task List Ability to share a list with a team and have multiple team members edit the task list

Add Notes Ability to add free form notes to tasks

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Project Management - Enterprise

Trello Reviews

Mohammad Bilawal B.

Great product which enhances performance of staff

Likeliness to Recommend

Pros

Mayur G.

Fantastic product for task management

Likeliness to Recommend

Pros

Basic but works

Likeliness to Recommend

Pros

Cons

Most Popular Trello Comparisons

Jira

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monday.com

Wrike

Microsoft Project

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Feature Ratings

List Tasks

Task Assignment

Task Categorization

Drag and Drop Prioritization

Task Prioritization

Task Status

Add Attachments

Notifications

Due Dates

Shared Task List

Add Notes

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Ease of IT Administration

Ease of Customization

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support