Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
9.0 /10
CX Score
9.2 /10
Trello
9.0 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details


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Awards & Recognition

Trello won the following awards in the Task Management category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

94 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative
5% Neutral
94% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Respectful

Feature Ratings

Average 87

List Tasks

89

Task Assignment

88

Task Categorization

87

Drag and Drop Prioritization

87

Task Status

87

Task Prioritization

87

Add Attachments

86

Due Dates

86

Shared Task List

86

Notifications

85

Add Notes

85

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Usability and Intuitiveness

85

Business Value Created

85

Quality of Features

85

Ease of IT Administration

83

Ease of Data Integration

83

Breadth of Features

82

Ease of Customization

82

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

81

Vendor Support

80

Trello Reviews

Iryna K.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Trello is easy to setup and use!

Likeliness to Recommend

7 /10

What differentiates Trello from other similar products?

Trello is a simple project and task management tool!

What is your favorite aspect of this product?

I like drag and drop feature for tasks!

What do you dislike most about this product?

This product maybe difficult to use for big teams and big projects!

What recommendations would you give to someone considering this product?

Trello is a great tool for small and medium projects/teams!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Inspires Innovation
  • Respectful

Sunil S.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Let's you prioritize tasks and goals much better!

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

The very easy to understand UI makes organizing all tasks and goals very easy. Looking at the larger picture, it definitely helps us increase our productivity.

What is your favorite aspect of this product?

The very simple but sophisticated UI/UX of the tool. Hands down, the best!

What do you dislike most about this product?

So far there's nothing to dislike.

What recommendations would you give to someone considering this product?

Go for it and see how managing tasks becomes a walk in the park.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Unique Features

Omar S.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Quite basic compared to the competition

Likeliness to Recommend

5 /10

What differentiates Trello from other similar products?

Not a lot to be honest. For everything Trello does, there's a competitor that arguably does it equally or better. 'Simplicity' is probably its only USP, but this simplicity works against it when you want to do anything more than the basics. Power-ups can add a lot of functionality but it's off-putting that you have to find and experiment with these, rather than things like epics, dependencies, etc being available out of the box.

What is your favorite aspect of this product?

It's arguably much easier to pick up than the competition for someone with zero experience using this type of project management tool. Its simplicity means this type of user is less likely to be overwhelmed by the world of Kanban style project/task management.

What do you dislike most about this product?

So much of what an intermediate/advanced user would expect is not available out-of-the-box and can only be done by using power-ups that can incur an additional cost.

What recommendations would you give to someone considering this product?

If your organisation is new to this type of tool and your users are not particularly technical, then Trello may be a good place to start. For development teams, Trello may *just about* cut it but don't be surprised if it doesn't.

Pros

  • Helps Innovate
  • Reliable
  • Includes Product Enhancements
  • Appreciates Incumbent Status

Cons

  • Slower Product Innovation
  • Less Performance Enhancing
  • Less Productive

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