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Atlassian

Trello

Composite Score

9.0 /10

CX Score

9.2 /10

715 Reviews Write a Review

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What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Task Management category

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Conflict Resolution

Latest Award, 2025

4 Top Rated Capabilities

6 Top Rated Features

2025

Conflict Resolution

2024

3 Top Rated Capabilities

11 Top Rated Features

2024

5 Top Rated Capabilities

11 Top Rated Features

2023

Contract Negotiation
Conflict Resolution

2022

0 Top Rated Capabilities

7 Top Rated Features

2022

Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

94 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative

5% Neutral

94% Positive

Pros

Reliable
Enables Productivity
Respectful
Fair

Feature Ratings

Average 87

List Tasks

Task Assignment

Task Categorization

Task Prioritization

Drag and Drop Prioritization

Task Status

Add Attachments

Due Dates

Shared Task List

Notifications

Add Notes

Vendor Capability Ratings

Average 83

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of IT Administration

Ease of Data Integration

Breadth of Features

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Project Management - Enterprise

Score 8.9

View Trello in this category (opens in a new tab)

Trello Reviews

Christina C.

Role: C-Level
Industry: Manufacturing
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2022

Trello is Amazing For project and very accessible

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Organizing duties for yourself or others is made easier with this app. For example, you may categorize tasks by who should do them, how important they are to you, and so on.

What is your favorite aspect of this product?

Trello is a powerful tool because it is easy to use, but it also contains a lot of advanced features buried behind the surface. The platform's capabilities have grown since Atlassian acquired it, which has been a positive development. I like how it improves productivity by streamlining our entire process. I really appreciate the variety of Trello ticket themes. As a result, it's easy to create an automated Trello ticket for a specific issue that has a consistent occurrence pattern.

What do you dislike most about this product?

Because of problems with Trello, I've had a few times where I couldn't access the app. When it does happen, it's a major inconvenience because I'm unable to access my chores. But this happens very rarely

What recommendations would you give to someone considering this product?

You'll be shocked at how useful Trello can be if you do some study on it and check out all of its features. Make sure you know how you want your team to work before looking at which tools will or will not assist you choose the right tool. Adoption is dependent on gaining the cooperation and support of the whole team.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Chris H.

Role: C-Level
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2022

Customizable features and a streamlined task manag

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Our office's workflow and communication have been considerably streamlined as a result. Everything is available on the internet. Definitely one of the greatest project management tools available now.

What is your favorite aspect of this product?

It's a breeze to learn, teach, and incorporate into our architectural firm's process. It looks great and has all the features we need to keep things neat and orderly. No additional investigation is required.

What do you dislike most about this product?

If you're not familiar with project management software, it may take some time to figure out how to use it, but the time spent learning is well worth it.

What recommendations would you give to someone considering this product?

Overall, I've had a fantastic time here. Love this product and frequently refer it to others.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: Operations
Industry: Education
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Jul 2022

Perfect for managing projects and tasks.

Likeliness to Recommend

9 /10

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Trello

What is Trello?

Company Details

Need Assistance?

Awards & Recognition

Trello Ratings

88 Likeliness to Recommend

94 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Trello?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

List Tasks Display outstanding tasks

Task Assignment Ability to see task assignee

Task Categorization Ability to categorize tasks

Task Prioritization Ability to assign a priority to tasks.

Drag and Drop Prioritization Ability to re-order tasks using drag and drop

Task Status Ability to display current status of tasks

Add Attachments Ability to add attachments for tasks

Due Dates Ability to track due dates of tasks

Shared Task List Ability to share a list with a team and have multiple team members edit the task list

Notifications Tool alerts business of an application generated event.

Add Notes Ability to add free form notes to tasks

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Project Management - Enterprise

Trello Reviews

Christina C.

Trello is Amazing For project and very accessible

Likeliness to Recommend

Pros

Chris H.

Customizable features and a streamlined task manag

Likeliness to Recommend

Pros

Perfect for managing projects and tasks.

Likeliness to Recommend

Pros

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Feature Ratings

List Tasks

Task Assignment

Task Categorization

Task Prioritization

Drag and Drop Prioritization

Task Status

Add Attachments

Due Dates

Shared Task List

Notifications

Add Notes

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of IT Administration

Ease of Data Integration

Breadth of Features

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support