Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
9.0 /10
CX Score
9.2 /10
Trello
9.0 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details


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Awards & Recognition

Trello won the following awards in the Task Management category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

94 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Fair
  • Acts with Integrity
  • Reliable

Feature Ratings

Average 86

List Tasks

88

Task Assignment

88

Task Categorization

87

Task Prioritization

86

Drag and Drop Prioritization

86

Task Status

86

Add Attachments

86

Shared Task List

85

Add Notes

85

Due Dates

85

Automated Workflow

85

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Usability and Intuitiveness

85

Business Value Created

85

Quality of Features

84

Ease of IT Administration

83

Ease of Data Integration

83

Ease of Customization

82

Breadth of Features

81

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

79

Trello Reviews

Kevan B.

  • Role: Operations
  • Industry: Education
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Nov 2024

Increase Effectiveness

Likeliness to Recommend

7 /10

What differentiates Trello from other similar products?

Visual project management through boards, lists, and cards, support for attachments, comments, and due dates and Assign tasks and track progress which differentiates Trello from other similar products.

What is your favorite aspect of this product?

- Offers Keyboard shortcuts for efficiency - Scalable for teams of all sizes - Custom pricing for enterprises

What do you dislike most about this product?

- Limited file sharing and storage capacity - Limited reporting and analytics - Limited data export and backup options

What recommendations would you give to someone considering this product?

Recommend using

Pros

  • Enables Productivity
  • Over Delivered
  • Appreciates Incumbent Status
  • Helps Innovate

Hitesh Y.

  • Role: Information Technology
  • Industry: Energy
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2026

Hands on experience of Trello

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

It is easy and simple to use and it has Visual Kamban approach that is why its different from others.

What is your favorite aspect of this product?

It provides visual board so that we can see status easily, drag and drop is also a good feature.

What do you dislike most about this product?

Many features required paid plans to use its full potential.

What recommendations would you give to someone considering this product?

if your project is small and your are beginner then go for it.

Pros

  • Reliable
  • Unique Features
  • Efficient Service
  • Effective Service

Kajal Y.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2026

Simple Yet Effective Project Management

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

One of the things that makes Trello great is its clean, straightforward Kanban-style boards that you’ll find indispensable for following the project along. You should be able to easily add, distribute and track projects among members of your group.

What is your favorite aspect of this product?

I’d probably say that my favorite features are the drag-and-drop boards - gives me a nice overview of status & collaboration goes a whole lot smoother. I think the ability to integrate is probably high on that list, also, in improving daily work with.

What do you dislike most about this product?

Trello is a joy to use but even managing larger, complicated projects will be a challenge and require extra power-ups. I’d also love a deeper layer of reporting and better resource allocation tools, but that would essentially turn Trello into something else.

What recommendations would you give to someone considering this product?

Trello works perfectly for your team’s journey toward simpler but more effective collaboration. Make a project manageable using your most commonly followed project workflow and then expand its functionality by linking powerups and add ons later when you needed to tackle something complex.

Pros

  • Enables Productivity
  • Effective Service
  • Caring
  • Transparent

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