The Trade Desk Logo
The Trade Desk Logo
Trade Desk Inc

The Trade Desk

Composite Score
7.4 /10
CX Score
7.7 /10
Category
The Trade Desk
7.4 /10

What is The Trade Desk?

The Trade Desk is a media buying platform built for the open internet which helps you advertise to audiences across the world, from anywhere in the world. The Trade Desk helps marketers reach more customers in more places, with more transparency and choice at every stage — from planning to pricing to performance.

Company Details


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The Trade Desk Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

100 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love The Trade Desk?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Cons

  • Vendor's Interest First
  • Less Friendly Negotiation

Feature Ratings

Average 81

Audience Segmentation

90

Advertisement Placement

88

Demand-Side Capabilities

86

Advertisement Reporting

85

MarTech Ecosystem integration

83

Audience Identification

83

Supply-Side Capabilities

80

Data Management Platform Capabilities

76

Role-Based Access Controls

74

Advertisement Content Curation

71

Vendor Capability Ratings

Average 80

Ease of Data Integration

89

Product Strategy and Rate of Improvement

86

Breadth of Features

86

Business Value Created

83

Ease of IT Administration

78

Ease of Implementation

78

Quality of Features

78

Availability and Quality of Training

77

Ease of Customization

76

Usability and Intuitiveness

76

Vendor Support

73

The Trade Desk Reviews

Akhil Kumar V.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2025

Reliable and User-Friendly

Likeliness to Recommend

9 /10

What differentiates The Trade Desk from other similar products?

The Trade Desk stands out with its intuitive interface, robust analytics, and customizable reporting, making it ideal for both novice and advanced traders.

What is your favorite aspect of this product?

My favorite aspect is the seamless user experience—it’s easy to navigate, even for beginners, and the real-time data keeps me on top of the market.

What do you dislike most about this product?

I dislike most is the limited customization options for advanced charting; it could use more flexibility for technical analysis.

What recommendations would you give to someone considering this product?

I recommend The Trade Desk to anyone looking for a user-friendly platform with solid analytics. Just keep in mind, if you’re an advanced trader, you might want more customization options for charting and tools.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Tushar B.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2025

Need the improvment in reporting

Likeliness to Recommend

8 /10

What differentiates The Trade Desk from other similar products?

It has wide spread of features and the account management team is quite helpful.

What is your favorite aspect of this product?

simplified user interface & AI intervention specially the ai forecast features

What do you dislike most about this product?

Delayed reporting and the inefficient error handling while uploading large data sets(audience, domain list, etc etc)

What recommendations would you give to someone considering this product?

It is very helpful with programmatic advertisement. especially for CTV. I will ask them to consider if they are okay to bare the delayed reporting

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Unique Features

Jesse M.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

The Trade Desk is the Gold Standard for DSPs

Likeliness to Recommend

9 /10

What differentiates The Trade Desk from other similar products?

Breadth of features, inventory availability, support

What is your favorite aspect of this product?

The reach we can get with the Trade Desk is the best part.

What do you dislike most about this product?

The UI can be a bit overwhelming.

What recommendations would you give to someone considering this product?

If you want to have a very deeply customizable DSP, this is your platform.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Cons

  • Vendor's Interest First