What is TeamViewer ONE?
TeamViewer ONE enables lean IT teams to shift from reactive support to proactive device management with a single platform that combines remote access, intelligent automation, experience monitoring, and endpoint management. Fix problems before they create tickets, consolidate tools, and prevent issues from escalating. With built-in security and automation, IT teams can resolve problems faster, support hybrid work confidently, and deliver exceptional digital experiences. AI is transforming IT management, empowering even small teams to deliver enterprise-level impact. By automating repetitive tasks, accelerating diagnostics, and enabling predictive insights.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer ONE?
Pros
- Effective Service
- Respectful
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Remote Control
Real User Monitoring
Endpoint Backup
Discovery
Network Management
Process Automation
Patch Management
Mobile Device Management
Anti Malware Signature Detection
Ransomware Recovery and Removal
Support for IoT Devices
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Quality of Features
Breadth of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
TeamViewer ONE UI 1
TeamViewer ONE UI 2
TeamViewer ONE UI 3
TeamViewer ONE
TeamViewer ONE
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TeamViewer ONE Reviews
S B.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2022
Must have application!
Likeliness to Recommend
What differentiates TeamViewer ONE from other similar products?
It's the business standard. Setting up remote access for third parties was never easier
What is your favorite aspect of this product?
ease of use besides that, it's free to use in non commercial activities, great for supporting family members
What do you dislike most about this product?
it's a bit tricky to setup unattended access
What recommendations would you give to someone considering this product?
It's a bit pricy in comparison to other products, but it's a business standard and very easy to set up / use. I certainly recommend!
Pros
- Reliable
- Security Protects
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Gopi M.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Dec 2022
Easy remote management and discover.
Likeliness to Recommend
What differentiates TeamViewer ONE from other similar products?
Remote device monitoring to receive alerts for each device and patch management is one of the great features that I like most while working with my colleagues.
What is your favorite aspect of this product?
My favorite thing is the automatic detection of devices such as printers, computers, and routers, and detecting valnuvrities is hassle-free after setup with team viewer remote management.
What do you dislike most about this product?
The user interface is hard to understand initially, it takes me almost a week to understand all its features. I think they should make it easier with future updates.
What recommendations would you give to someone considering this product?
I will recommend this to install this remote management tool while working with the same network.
Pros
- Helps Innovate
- Enables Productivity
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
Szymon S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Dec 2022
Easy to implement and use - cost effective too!
Likeliness to Recommend
What differentiates TeamViewer ONE from other similar products?
The most interesting differences are that TeamViewer is slightly more cost-effective than some of the other remote desktop software tested - it's also a lot easier to implement on mobile and a slew of other operating systems, making it extremely easy to implement no matter the system being used - it also allows for session recordings which make it easier to look back on certain issues during sessions.
What is your favorite aspect of this product?
The ease of use and implementation.
What do you dislike most about this product?
Remote file sharing doesn't always work as fast as it could - but that also depends on the network speeds which vary in our organization.
What recommendations would you give to someone considering this product?
Look at multiple options before drilling down on one, but also take into consideration if there are cheaper alternatives.
Pros
- Continually Improving Product
- Reliable
- Efficient Service
- Inspires Innovation
Please tell us why you think this review should be flagged.
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