What is TeamViewer Remote?
Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer Remote?
Pros
- Enables Productivity
- Reliable
- Efficient Service
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Remote Support
Remote Control
Attended and Unattended Remote Access
Role-Based Access Controls
Discovery
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Breadth of Features
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Remote Monitoring and Management
Score 8.9
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Web and Video Conferencing - Enterprise
Score 8.9
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Enterprise Mobile Management
Score 8.1
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TeamViewer Remote Reviews
Anton K.
- Role: Operations
- Industry: Entertainment
- Involvement: End User of Application
Submitted Aug 2023
Best remote access software in the market
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
The convenience of being able to fix my clients' issues from anywhere in the world by simply taking control of their computer remotely via a remote access service. Besides the extra safety measures that having a login ID and password provides.
What is your favorite aspect of this product?
The simplicity with which I may assume remote control of my coworkers' systems and assist them in troubleshooting. TV facilitates easy remote troubleshooting.
What do you dislike most about this product?
Authentication system. Recently, the app has been insisting that users "login" to their website, which is problematic because previous attempts to do so typically failed. Working without needing to log in would be convenient.
What recommendations would you give to someone considering this product?
Helping out your team when you can't be there physically. The ability to fix problems from a distance is brilliantly easy and saves time and effort.
Pros
- Continually Improving Product
- Reliable
- Efficient Service
- Security Protects
Please tell us why you think this review should be flagged.
John B.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Aug 2023
I like and trust TeamViewer for remote access
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
Since its inception, I've relied on TeamViewer since it provides everything I need to share files, desktops, and screens remotely from anywhere in the world, both professionally and personally. My TeamViewer is compatible with a wide range of devices and operating systems, and it features an auto-connect feature and account registration.
What is your favorite aspect of this product?
When it comes to remote access programs, I highly recommend TeamViewer. If you're only one person, the free edition of this program is great. What I like best about it is that we can take over one other's computers remotely and perform tasks like installing software, fixing technical issues, etc.
What do you dislike most about this product?
It is the obligation of the authorizing user to take all necessary steps to protect the confidentiality and integrity of the authorized party's data. One potential improvement would be to improve the quality of the final report given to both consumers.
What recommendations would you give to someone considering this product?
TeamViewer is installed on all of my devices, and I've registered my account with the service so that I can access them from anywhere at any time. The workplace environment is ideal for using LAN networks.
Pros
- Helps Innovate
- Reliable
- Transparent
- Continually Improving Product
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Kelsea C.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: End User of Application
Submitted Aug 2023
Secure remote control of any PC or mobile device
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
TeamViewer's intuitive design and robust safety features make it my go-to remote access tool. The remote access and screen sharing features are simple to use, and I can use my workstation from any location with an internet connection. In addition, password protection ensures that only those I provide access to can use any of my gadgets.
What is your favorite aspect of this product?
We utilize this for tracking and remote access purposes. The ease with which crucial control and access features can be managed is astounding. This includes the ability to talk to somebody else as if on a call, use the remote computer's screen, see the pointer during sessions, use the chat feature, transfer files, and much more.
What do you dislike most about this product?
If I don't launch TeamViewer from the command prompt, its shortcuts often don't work. In addition, while logging onto a remote computer or device, it can be a pain to use these shortcuts. Even in the paid versions, many people complain that advertisements constantly crop up and distract them.
What recommendations would you give to someone considering this product?
TeamViewer has helped me since it allows me to remotely access other devices, which has simplified my work-from-home setup. In addition, I am able to maintain contact with my team even when I am not physically together.
Pros
- Enables Productivity
- Efficient Service
- Inspires Innovation
- Acts with Integrity
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