What is TeamViewer Remote?
Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer Remote?
Pros
- Enables Productivity
- Reliable
- Efficient Service
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Remote Support
Remote Control
Attended and Unattended Remote Access
Role-Based Access Controls
Discovery
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Breadth of Features
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Remote Monitoring and Management
Score 8.9
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Web and Video Conferencing - Enterprise
Score 8.9
View TeamViewer Remote in this category (opens in a new tab)
Enterprise Mobile Management
Score 8.1
View TeamViewer Remote in this category (opens in a new tab)
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TeamViewer Remote Reviews
Nabeel S.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: End User of Application
Submitted Sep 2023
Easiest and Fastest Desktop Remote solution
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
There are different aspects that the TeamViewer leads the other ones. Due to its simplest user interface, its connectivity is easiest, which quickly make accessable to other systems. On top it provides us with multiple displays if connected to different destops.
What is your favorite aspect of this product?
1- Organizing Online meetings (Presentations and Remote training) 2- Transfering of media / Files 3- Remote copy and paste 4- Capturing Screen shots
What do you dislike most about this product?
It is only operational for up to 25 participants during an online meeting.
What recommendations would you give to someone considering this product?
I would recommend price comparison and the market competitors to be assessed.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
Jordan .
- Role: Public Sector
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Aug 2023
An amazing tool for controlling devices remotely.
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
When I wish to access a remote computer via the internet and manage nearly any task, TeamViewer comes in assistance. As a result, TeamViewer is one of the market's most reliable references. Its interface is quite user-friendly, and I can access the resources of a machine thousands of kilometers away via access requests or a previously configured parameterization. I need to ensure a secure framework when I need to remotely access a PC, and TeamViewer depends on a safe and reliable credential process that needs to be entered to establish the connection.
What is your favorite aspect of this product?
TeamViewer is one of the best and most reliable remote-access applications. The free version of this software is ideal for a single user (the premium version is better suited for commercial use by large corporations). The best characteristics I’d like to highlight are that It allows us to access and operate the computer of another person for a variety of objectives, such as troubleshooting, application installation, and so on. Furthermore, file transfer between two devices is smooth due to the interoperability of many operating systems and devices such as iOS, Android, Linux, and Microsoft Windows in mobile and computer devices.
What do you dislike most about this product?
The vulnerability of TeamViewer to security risks disturbs me. Unauthorized users may be able to read private information or execute other destructive activities on my computer if I am not cautious.
What recommendations would you give to someone considering this product?
I like TeamViewer because it delivers dependable and secure remote access. When I use the software’s connection services, the encryption feature ensures that my data is protected. Furthermore, its extensive platform support makes it extremely accessible to consumers across a wide range of devices, regardless of expertise level. TeamViewer has been acclaimed by both experts and non-specialists for their flexibility of installation and use.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
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Robert S.
- Role: Operations
- Industry: Entertainment
- Involvement: End User of Application
Submitted Aug 2023
The best option for remote work and assistance
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
TeamViewer Meeting and similar programs make it simple to give and take control and work together. It saves time and money for IT support staff to not have to travel to the site of a problem in order to fix it, making remote access a priceless tool.
What is your favorite aspect of this product?
TeamViewer is one of the most popular conferencing programs currently available because it is compatible with both offline and online platforms, making it easy to send and receive data and to remotely control another computer.
What do you dislike most about this product?
When compared to contemporary options, I believe TeamViewer's design to be obsolete. While Chrome Remote Desktop is convenient for quick remote sessions, Parsec is more suited to complex tasks due to its robust shortcuts for keyboards and multi-monitor support, features that have proven problematic for TeamViewer in the past.
What recommendations would you give to someone considering this product?
No longer do I need to lug around a bulky desktop or laptop computer just to get to my important files and information. Thanks to TeamViewer's user-friendly interface, I never have to worry about missing out on crucial data while I'm away from my work.
Pros
- Enables Productivity
- Efficient Service
- Over Delivered
- Helps Innovate
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