TARS Customer Reviews 2025 | Chatbots

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TARS

Composite Score

6.9 /10

CX Score

7.2 /10

5 Reviews Write a Review

Claim Software

What is TARS?

Create Conversational Landing Pages to improve your PPC Conversion Rate by 50%-200%

Company Details

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TARS Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

81 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TARS?

0% Negative

30% Neutral

70% Positive

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Cons

Vendor's Interest First
Less Generous

Feature Ratings

Average 80

Voice or Text Input

Application Programming Interface

Wayfinding

Scheduled Availability

Multi-channel

Leads Generation

Learning and Adaptability

Translation

Workflow Processing

Knowledgebase

Personalized Service

Vendor Capability Ratings

Average 75

Breadth of Features

Business Value Created

Ease of Implementation

Ease of Data Integration

Quality of Features

Ease of IT Administration

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Usability and Intuitiveness

TARS Reviews

Dev K.

Role: Sales Marketing
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2024

Fantastic Product

Likeliness to Recommend

7 /10

What differentiates TARS from other similar products?

Integration with 100+ third party apps and affordable prices

What is your favorite aspect of this product?

The no-code chatbot builder, which makes it easy for non-technical users to create and deploy chatbots without requiring extensive coding knowledge.

What do you dislike most about this product?

Limited customization options for advanced users, and limitations in natural language processing capabilities, which can lead to chatbot conversations feeling slightly rigid or unresponsive at times.

What recommendations would you give to someone considering this product?

Take advantage of integrations, start with the templates provided to speed up the process and regularly check CSAT score

Pros

Saves Time
Reliable
Performance Enhancing
Enables Productivity

Cons

Vendor's Interest First
Less Generous

Serkan V.

Role: Information Technology
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2022

The best part is to stop chasing and filling out

Likeliness to Recommend

10 /10

What differentiates TARS from other similar products?

We have been working with wherewolf for the past 2 years to and I have continued to stream line the arrival process and waiver signing for our bike hire and tour business.. We also use the data collected to target our email campaigns

What is your favorite aspect of this product?

The best solution from turning a hospitality staff into a well-working team. The upsides are the speed of the information exchanged by the team and the resulting efficiency. This software radically changes the management of hotel problems. It guarantees a fast and satisfactory result for both the customer and the workers. It makes your hospitality team excellent.

What do you dislike most about this product?

Many of the customers who complete credit card authorization forms are businesses. They often want to keep those cards on file for future guests under that company. We have encountered the problem that the authorization of the credit card is in the name of a person and not in the name of a company.

What recommendations would you give to someone considering this product?

You have an online reputation that can help you build reviews, respond to customers, and improve your online rankings. The training is simple as it does not take much time.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Sarah P.

Role: Sales Marketing
Industry: Retail
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

"Excellent tool with good customer service."

Likeliness to Recommend

9 /10

What differentiates TARS from other similar products?

It is distinct from other applications because the interface is exceptionally simple to operate. It is not necessary to have experience in programming in order to comprehend it. There are numerous integrations available.

What is your favorite aspect of this product?

The Tars platform is extremely adaptable, allowing for almost any kind of flux. APIs allow for seamless integration with virtually any external service. I agree that tars has a fantastic staff as well. Constantly available to offer advice and help troubleshoot chatbot development problems.

What do you dislike most about this product?

There are a couple of things that would be great to have but are now unavailable. However, they are willing to add customer requests to their queue. That's all I can think of.

What recommendations would you give to someone considering this product?

TARS should be your go-to chat tool if you are seeking for a modular platform that only takes one time of setup from the backend and allows you to edit, alter, and append the flow of the conversation. a user-friendly UI, a crew that is responsive (which is really crucial), and, last but not least, a prompt delivery time Go to market time and other very exciting aspects for the product are something that TARS handles really effectively.

Pros

Trustworthy
Unique Features
Efficient Service
Effective Service

TARS

What is TARS?

Company Details

Need Assistance?

TARS Ratings

87 Likeliness to Recommend

100 Plan to Renew

81 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+84 Net Emotional Footprint

How much do users love TARS?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Voice or Text Input Chatbot interaction through audible (voice) or text (keyboard) input.

Application Programming Interface For more customized needs, the chatbot may have an API which would allow an in-house developer to access features of the chatbox.

Wayfinding Allows the chatbot to act as a site’s search engine, in addition to a text-based search field, and have access to a service desk’s service catalog.

Scheduled Availability The ability to schedule when the chatbot will be available, if its role is to augment a service desk on an after hours basis.

Multi-channel Supports live chat, mobile app, powerbot and messenger

Leads Generation The chatbot can take its interaction as input as a possible new sales lead, for follow-up by an organization’s business development office.

Learning and Adaptability The chatbot should have the ability to learn the characteristics of the human with whom it is interacting. This can include speech nuances.

Translation Supports automatic translate to multiple languages.

Workflow Processing By leveraging the chatbot’s AI capabilities, the intelligent routing of data across an organization, based on pre-defined parameters of a workflow.

Knowledgebase Allows users to create knowledgebase articles, metadata tags, creation data and author's name

Personalized Service In conjunction with CRM integration, or through the use of browser cookies, the chatbot can be configured to deliver a more personalized service to the client.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

TARS Reviews

Dev K.

Fantastic Product

Likeliness to Recommend

Pros

Cons

Serkan V.

The best part is to stop chasing and filling out

Likeliness to Recommend

Pros

Sarah P.

"Excellent tool with good customer service."

Likeliness to Recommend

Pros

Feature Ratings

Voice or Text Input

Application Programming Interface

Wayfinding

Scheduled Availability

Multi-channel

Leads Generation

Learning and Adaptability

Translation

Workflow Processing

Knowledgebase

Personalized Service

Vendor Capability Ratings

Breadth of Features

Business Value Created

Ease of Implementation

Ease of Data Integration

Quality of Features

Ease of IT Administration

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Usability and Intuitiveness