Symantec Email Security.cloud Logo
Symantec Email Security.cloud Logo
Broadcom

Symantec Email Security.cloud

Composite Score
8.2 /10
CX Score
8.4 /10
Category
Symantec Email Security.cloud
8.2 /10

What is Symantec Email Security.cloud?

Safeguard Microsoft Office 365, Google G Suite, and on-premises email with the industry’s most complete email security solution.

Company Details


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Awards & Recognition

Symantec Email Security.cloud won the following awards in the Cloud Email Security category

Symantec Email Security.cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Symantec Email Security.cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

97 Plan to Renew

76 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Symantec Email Security.cloud?

3% Negative
0% Neutral
97% Positive

Pros

  • Helps Innovate
  • Security Protects
  • Respectful
  • Fair

Feature Ratings

Average 78

Bulk Remediation

85

Data Loss Prevention

85

Malware Blocking

83

Anti-Spoofing Protection

83

Tagging

82

O365/ Google Integration

81

User Flagging of Suspicious Emails

80

Email Account Protection

80

Managed Services Offering

78

Threat intelligence Information

78

End-User Warnings in Email Client Software

77

Vendor Capability Ratings

Average 77

Ease of Implementation

79

Breadth of Features

79

Usability and Intuitiveness

79

Ease of IT Administration

78

Ease of Data Integration

77

Availability and Quality of Training

77

Ease of Customization

77

Quality of Features

76

Business Value Created

75

Vendor Support

74

Product Strategy and Rate of Improvement

74

Symantec Email Security.cloud Reviews

Shini B.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Fantastic product and easy to use.

Likeliness to Recommend

10 /10

What differentiates Symantec Email Security.cloud from other similar products?

Data loss prevention is differentiate with others. Client support is very good

What is your favorite aspect of this product?

Email security is my favorite aspects of this product

What do you dislike most about this product?

All features are good for me.

What recommendations would you give to someone considering this product?

Easy to use. Integration is very simple. Where ever they work, the corporate assets they can access.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jaswanth N.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

User friendly and neat

Likeliness to Recommend

6 /10

What differentiates Symantec Email Security.cloud from other similar products?

Allows user to be more productive and it's secure in my opinion

What is your favorite aspect of this product?

Security of this product is next gen and features it provides

What do you dislike most about this product?

UI could've been better

What recommendations would you give to someone considering this product?

I'll suggest them to go for it

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Cons

  • Vendor Friendly Policies

Saloni S.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2026

Powerful Enterprise Email Security.

Likeliness to Recommend

9 /10

What differentiates Symantec Email Security.cloud from other similar products?

Broadcom Symantec Email Security.cloud stands out because it combines strong cloud-based email protection with Symantec’s global threat intelligence network. It offers advanced anti-phishing, anti-spam, malware detection, data loss prevention encryption, and targeted attack protection in a single platform.

What is your favorite aspect of this product?

My favorite aspect of Broadcom Symantec Email Security.cloud is its strong multilayered threat protection. It does an excellent job filtering spam, phishing attempts, malicious links, and ransomware before they ever reach users’ inboxes.

What do you dislike most about this product?

One of the biggest drawbacks of Broadcom Symantec Email Security.cloud is that the user interface can feel outdated and sometimes difficult to navigate. Some users also report slower email delivery, complex configuration steps, and challenges with integrations or support responsiveness after the Broadcom transition.

What recommendations would you give to someone considering this product?

I also recommend spending time on proper policy configuration and user training, since the platform has many advanced settings that can be overwhelming at first. Several reviewers mention that setup and administration become much smoother once the policies are fine-tuned.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

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