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Broadcom

Symantec Email Security.cloud

Composite Score

8.2 /10

CX Score

8.4 /10

33 Reviews Write a Review

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What is Symantec Email Security.cloud?

Safeguard Microsoft Office 365, Google G Suite, and on-premises email with the industry’s most complete email security solution.

Company Details

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Awards & Recognition

Symantec Email Security.cloud won the following awards in the Cloud Email Security category

0 Top Rated Capabilities

1 Top Rated Features

2025

0 Top Rated Capabilities

1 Top Rated Features

2025

Symantec Email Security.cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Symantec Email Security.cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

97 Plan to Renew

76 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Symantec Email Security.cloud?

3% Negative

0% Neutral

97% Positive

Pros

Helps Innovate
Security Protects
Respectful
Fair

Feature Ratings

Average 78

Bulk Remediation

Data Loss Prevention

Malware Blocking

Anti-Spoofing Protection

Tagging

O365/ Google Integration

User Flagging of Suspicious Emails

Email Account Protection

Managed Services Offering

Threat intelligence Information

End-User Warnings in Email Client Software

Vendor Capability Ratings

Average 77

Ease of Implementation

Breadth of Features

Usability and Intuitiveness

Ease of IT Administration

Ease of Data Integration

Availability and Quality of Training

Ease of Customization

Quality of Features

Business Value Created

Vendor Support

Product Strategy and Rate of Improvement

Also Featured in...

Secure Email Gateway

Score 8.0

View Symantec Email Security.cloud in this category (opens in a new tab)

Symantec Email Security.cloud Reviews

Md. Masudul H.

Role: Student Academic
Industry: Agriculture
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2022

provided us with excellent service and security

Likeliness to Recommend

10 /10

What differentiates Symantec Email Security.cloud from other similar products?

It is incredibly easy to set up and administer. However, the best course of action is to gather as much information as possible..

What is your favorite aspect of this product?

Filters spam and malware on the highest possible level Provides stable service • Data Loss Prevention • Malware Prevention • Spam • Phishing Attacks • Bulk Email • Skeptic Intelligence • Global Intelligence Network

What do you dislike most about this product?

It's difficult to think of anything negative to say about the product. Many settings, such as Data Protection rules, are limited as compared to its predecessor, Symantec Messaging Gateway. What is accessible is extremely good, however, the customization of the policies is limited.

What recommendations would you give to someone considering this product?

It is one of the best in terms of email security, but it frequently falls short of the expectations of consumers who are accustomed to other products.

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Rajesh K.

Role: Information Technology
Industry: Manufacturing
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2021

"Fantastic product!"

Likeliness to Recommend

9 /10

What differentiates Symantec Email Security.cloud from other similar products?

Symantec is on top list over a Era. They are market leader and trusted brand

What is your favorite aspect of this product?

This product is perfectly fine and secure

What do you dislike most about this product?

nothing can be dislike, it is totally beneficial

What recommendations would you give to someone considering this product?

Can be purchased without any further review and search.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted May 2021

Fantastic product

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Symantec Email Security.cloud

What is Symantec Email Security.cloud?

Company Details

Need Assistance?

Awards & Recognition

Symantec Email Security.cloud Ratings

85 Likeliness to Recommend

97 Plan to Renew

76 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Symantec Email Security.cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Bulk Remediation The ability to stop email-related threats such as Phishing, Malware and Spam attacks in mass

Data Loss Prevention Prevention of data exfiltration in outgoing emails.

Malware Blocking Blocking of emails containing malicious attachments. This may include immediate deletion or quarantining of the emails in question.

Anti-Spoofing Protection The service detects when an identity is being spoofed by a false sender and raises an alert, with the option to automatically quarantine the email in question.

Tagging Service offers the ability to tag or flag emails that appear suspicious, alerting the email administrator to review the email manually.

O365/ Google Integration Integrates directly and seamlessly with Microsoft's or Google's cloud email service without the need for redirection or change to MX records or SPF entries.

User Flagging of Suspicious Emails The end-user has the ability to flag suspicious emails in their inbox and junk folders.

Email Account Protection Security measures preventing your mailboxes from being hijacked or intercepted by third party malicious actors.

Managed Services Offering In addition to the software service, managed services can be purchased from the vendor, such as incident response or active monitoring.

Threat intelligence Information Service offers threat intelligence beyond just the scrutiny of customer mailboxes, offering the email administrator full visibility into email-borne threats.

End-User Warnings in Email Client Software Service will place a banner in the email message warning of a possible hazard, if an email passes the software's security scrutiny but still looks suspicious.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

Secure Email Gateway

Symantec Email Security.cloud Reviews

Md. Masudul H.

provided us with excellent service and security

Likeliness to Recommend

Pros

Rajesh K.

"Fantastic product!"

Likeliness to Recommend

Pros

Fantastic product

Likeliness to Recommend

Pros

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Feature Ratings

Bulk Remediation

Data Loss Prevention

Malware Blocking

Anti-Spoofing Protection

Tagging

O365/ Google Integration

User Flagging of Suspicious Emails

Email Account Protection

Managed Services Offering

Threat intelligence Information

End-User Warnings in Email Client Software

Vendor Capability Ratings

Ease of Implementation

Breadth of Features

Usability and Intuitiveness

Ease of IT Administration

Ease of Data Integration

Availability and Quality of Training

Ease of Customization

Quality of Features

Business Value Created

Vendor Support

Product Strategy and Rate of Improvement