Symantec Email Security.cloud Logo Award Winner Product Badge
Symantec Email Security.cloud Logo Award Winner Product Badge
Broadcom

Symantec Email Security.cloud

Composite Score
8.0 /10
CX Score
8.2 /10
Category
Symantec Email Security.cloud
8.0 /10

What is Symantec Email Security.cloud?

Safeguard Microsoft Office 365, Google G Suite, and on-premises email with the industry’s most complete email security solution.

Company Details


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Awards & Recognition

Symantec Email Security.cloud won the following awards in the Secure Email Gateway category

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Symantec Email Security.cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Symantec Email Security.cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

99 Plan to Renew

73 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Symantec Email Security.cloud?

0% Negative
10% Neutral
90% Positive

Pros

  • Performance Enhancing
  • Trustworthy
  • Effective Service
  • Respectful

Feature Ratings

Average 78

URL and Malware Detection

82

Anti Malware Behavioral Detection

81

Reporting Components

80

Hosted Email Support

79

Anti Malware Signature Detection

79

Anti Spam and Bulk Email Detection

78

Anti Phishing and Spear Phishing

78

Email Retention and Archiving

76

End User Spam Visibility and Controls

75

Data Loss Prevention

74

Encryption and Decryption

73

Vendor Capability Ratings

Average 77

Usability and Intuitiveness

81

Ease of Implementation

80

Ease of Data Integration

79

Ease of IT Administration

79

Vendor Support

77

Quality of Features

77

Availability and Quality of Training

76

Product Strategy and Rate of Improvement

76

Business Value Created

75

Breadth of Features

75

Ease of Customization

74

Symantec Email Security.cloud Reviews

Devam K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Fantastic product and it’s much easy to use

Likeliness to Recommend

10 /10

What differentiates Symantec Email Security.cloud from other similar products?

Symantec Email Security.cloud offers comprehensive features, including advanced threat protection, data loss prevention, encryption, compliance capabilities, and relies on extensive threat intelligence and machine learning algorithms for effective threat detection and prevention. Its cloud-based architecture provides scalability, easy deployment, and centralized management, making it a preferred choice for organizations seeking robust email security solutions. Moreover, its user-friendly interface enhances user experience, productivity, and security measures

What do you dislike most about this product?

Nothing more

What recommendations would you give to someone considering this product?

Here are some recommendations for someone considering Symantec Email Security.cloud: 1. Assess Your Organization's Needs: Determine your organization's specific email security requirements, including the level of threat protection, data loss prevention, encryption, and compliance features needed. 2. Evaluate Integration: Consider how Symantec Email Security.cloud integrates with your existing infrastructure, such as email servers, cloud platforms, and other security solutions. 3. Review Scalability: Ensure that the solution can scale with your organization's growth and accommodate increasing email traffic and user numbers.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Alexandra F.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Is an excellent choice in terms of security featur

Likeliness to Recommend

10 /10

What differentiates Symantec Email Security.cloud from other similar products?

Email Security from Symantec. Cloud is an antispam program that also includes other security features such as malware and antivirus scanning for attachments and bad links, spearphishing control, and attachment sandbox testing. All of these security features keep malicious or potentially harmful emails out of your organization's four walls. Because it is a cloud-based service that is highly scalable, this program is ideal for implementation in any company. It provides a wide range of security services while requiring no hardware. The service is also available on a monthly basis and is easy to set up. In addition to basic anti-spam services.

What is your favorite aspect of this product?

Symantec Email Security.cloud (previously MessageLabs) provides superior anti-spam protection that works independently of your perimeter network. The use of Symantec Email Security.cloud eliminates the need for your systems to process, log, and store SPAM and other unsolicited messages. Symantec Email Security.cloud adds value in message compliance environments by sanitizing the flow of unwanted email messages before they are archived and processed for compliance purposes. The Symantec Email Security.cloud application enables us to perform advanced email and threat scanning, which goes above and beyond the basic anti-spam services.

What do you dislike most about this product?

Because it outperforms some of its competitors, advanced filtering and scanning should be considered for continuous updating. Searching within the console can be time-consuming at times, especially if you're making minor changes and updating frequently. Since Symantec acquired this product, the features appear to have slowed; previously, it was part of MessageLabs. Advanced email and threat scanning is available. Prior to email delivery, sandbox attachments are tested for malicious threats such as Ransomware. Prior to email delivery, sandbox attachments are tested for malicious threats such as Ransomware.

What recommendations would you give to someone considering this product?

Maintaining Phishing Prevention is a good way to avoid phishing attacks and potential transfer requests. It provides us with excellent anti-spam protection. Keeps the highest level of antivirus protection active. Keeps an eye on email functionality at all times. Symantec Email Security.cloud protects the entire enterprise with anti-spam, anti-virus, and anti-malware filtering, making it more secure, efficient, and cost-effective. Symantec Email Security.cloud includes a centralized management dashboard to aid in enterprise management. With Symantec Email Security.cloud, you can easily manage multiple email domains and customize protection.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Md. Masudul H.

  • Role: Student Academic
  • Industry: Agriculture
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

provided us with excellent service and security

Likeliness to Recommend

10 /10

What differentiates Symantec Email Security.cloud from other similar products?

It is incredibly easy to set up and administer. However, the best course of action is to gather as much information as possible..

What is your favorite aspect of this product?

Filters spam and malware on the highest possible level Provides stable service • Data Loss Prevention • Malware Prevention • Spam • Phishing Attacks • Bulk Email • Skeptic Intelligence • Global Intelligence Network

What do you dislike most about this product?

It's difficult to think of anything negative to say about the product. Many settings, such as Data Protection rules, are limited as compared to its predecessor, Symantec Messaging Gateway. What is accessible is extremely good, however, the customization of the policies is limited.

What recommendations would you give to someone considering this product?

It is one of the best in terms of email security, but it frequently falls short of the expectations of consumers who are accustomed to other products.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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