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Spekit Logo
Spekit

Spekit

7.4 / 10
Category
Spekit
7.4 / 10

What is Spekit?

Spekit is the leading SaaS in-app digital adoption and enablement platform that helps employees learn their tools and navigate process changes by accessing answers and enablement resources in real-time, everywhere they work. Built by sales ops professionals for growing & remote teams, Spekit blends the modern digital adoption platform with the simplicity of a contextual knowledge base for a lightweight yet powerful solution to continuous employee training.

Company Details


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Awards & Recognition

Spekit won the following awards in the Digital Adoption Platforms category

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Spekit Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Spekit.

87 Likeliness to Recommend

90 Plan to Renew

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Spekit?

8% Negative
9% Neutral
83% Positive

Pros

  • Performance Enhancing
  • Unique Features
  • Inspires Innovation
  • Acts with Integrity

Feature Ratings

Average 77

Dashboard

82

Content Creation

82

Content Management

81

Contextual Guidance

79

Analytics and Reporting

75

Help Screens

75

Lightweight Automation

74

Process Flows

69

Vendor Capability Ratings

Average 82

Ease of Data Integration

100

Ease of Customization

91

Ease of IT Administration

91

Business Value Created

83

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

82

Usability and Intuitiveness

80

Vendor Support

80

Ease of Implementation

78

Breadth of Features

75

Quality of Features

74

Spekit Reviews

Harsimran M.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2022

Great product. Greatly helps in training others.

Likeliness to Recommend

10 / 10

What differentiates Spekit from other similar products?

Easy to use and navigate is what makes a huge difference.

What is your favorite aspect of this product?

Creating speks as they act as a knowledge center for people looking for an answer.

What do you dislike most about this product?

The icon shown in SFDC is a bit annoying as it is huge. Please, shrink the icon.

What recommendations would you give to someone considering this product?

To use it effectively by involving different teams so that everybody is set up for success.

Pros

  • Performance Enhancing
  • Trustworthy
  • Efficient Service
  • Respectful

Taheisha C.

  • Role: Human Resources
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2022

I would recommend this product

Likeliness to Recommend

5 / 10

What differentiates Spekit from other similar products?

Ease of use

What is your favorite aspect of this product?

Customer service/ relatability to customers

What do you dislike most about this product?

Unable to properly train/support others

What recommendations would you give to someone considering this product?

Really look into this. Get a grasp on functions

Pros

  • Performance Enhancing
  • Unique Features
  • Inspires Innovation
  • Acts with Integrity

Cons

  • Slower Product Innovation
  • Less Caring
  • Less Transparent

Phelan M.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2022

Great product to help multiple teams in org

Likeliness to Recommend

8 / 10

What differentiates Spekit from other similar products?

Not aware of other tools out there that offer a similar solution for the same price.

What is your favorite aspect of this product?

Ability to add help overlay linking to other materials across lots of tools used by teams around the business.

What do you dislike most about this product?

Sometime if you have things in the same tool with the same naming convention it can be hard to link to the correct spekit page.

What recommendations would you give to someone considering this product?

Ensure that you have the resource and processes in place to train your teams and maintain Spekit upkeep.

Pros

  • Trustworthy
  • Enables Productivity
  • Efficient Service
  • Caring

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