Snappy Customer Reviews 2025 | Gifting

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Snappy

Composite Score

7.2 /10

CX Score

7.5 /10

7 Reviews Write a Review

Claim Software

What is Snappy?

Snappy is an all-in-one enterprise gifting platform, using the power of experience to delight and connect people around the world. It is used to customize and automate gift campaigns for every initiative. Whether automating birthday gifts or standing out with current customers, Snappy makes organizing the complex process of gift giving as simple as possible. From automated service anniversaries, new hires, spot rewards, and corporate events—Snappy is a full solution to your employee recognition needs.

Company Details

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Snappy Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Snappy?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Feature Ratings

Average 79

Gift Tracking

Address Confirmation/Verification

Post-Gift Actions

Role-Based Access

Gift Acceptance/Exchange/Donation

Analytics and Reporting

Personal Messaging

Gift Fulfillment and Delivery

Milestones/Calendar Tracking

Notifications/Alerts/Updates

Marketplace/Rewards Catalogue

Vendor Capability Ratings

Average 84

Availability and Quality of Training

Usability and Intuitiveness

Ease of Customization

Breadth of Features

Ease of Implementation

Product Strategy and Rate of Improvement

Quality of Features

Business Value Created

Ease of IT Administration

Vendor Support

Ease of Data Integration

Snappy Reviews

Sanjeev K.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

Easy to use and great for gifting

Likeliness to Recommend

9 /10

What differentiates Snappy from other similar products?

Vey easy to use and lots of gifts to select

What is your favorite aspect of this product?

So many options to choose and delivery comes on time

What do you dislike most about this product?

Nothing i can think of

What recommendations would you give to someone considering this product?

It is a great product to offer a gift to your employees and very easy to use

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Snappy

What is Snappy?

Company Details

Need Assistance?

Snappy Ratings

87 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love Snappy?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Gift Tracking Software tracks gifts throughout their delivery.

Address Confirmation/Verification Automated requests sent to clients prior to gift delivery asking for them to confirm/verify their address.

Post-Gift Actions Direct clients and staff to surveys or specific web pages after gifts are accepted.

Role-Based Access Spending levels and budgets can be set at an individual/team level, with the ability to also assign individuals/teams with specific gift options.

Gift Acceptance/Exchange/Donation Clients and staff may either accept gifts, exchange gifts with a different option of equal or lesser value, or donate the value of their gift to charity.

Analytics and Reporting The effectiveness of gifts are monitored and analyzed, with dashboards providing insights into how gifts influence revenue, meetings booked, and more.

Personal Messaging Templates for emails and handwritten correspondence can be sent along with a gift to further develop interpersonal relationships with staff and clients.

Gift Fulfillment and Delivery The ability to send digital and/or physical gifts to clients and staff, including gift cards, prepaid credit cards, clothing, electronics, and experiences.

Milestones/Calendar Tracking Important dates and milestones for staff and clients are managed in an internal calendar, ensuring opportunities to reward employees/customers are not missed.

Notifications/Alerts/Updates Real-time notifications are sent when gifts are sent, viewed, and received/accepted.

Marketplace/Rewards Catalogue Platform offers an integrated storefront, providing users with the ability to search for relevant gifts directly within the software.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Snappy Reviews

Sanjeev K.

Easy to use and great for gifting

Likeliness to Recommend

Pros

Feature Ratings

Gift Tracking

Address Confirmation/Verification

Post-Gift Actions

Role-Based Access

Gift Acceptance/Exchange/Donation

Analytics and Reporting

Personal Messaging

Gift Fulfillment and Delivery

Milestones/Calendar Tracking

Notifications/Alerts/Updates

Marketplace/Rewards Catalogue

Vendor Capability Ratings

Availability and Quality of Training

Usability and Intuitiveness

Ease of Customization

Breadth of Features

Ease of Implementation

Product Strategy and Rate of Improvement

Quality of Features

Business Value Created

Ease of IT Administration

Vendor Support

Ease of Data Integration