In Partnership With SelectHub
What is Smartsheet?
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.
Company Details
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In Partnership With SelectHub
Smartsheet Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Smartsheet.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartsheet?
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Transparent
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Planning and Scheduling
Workflow Management
Resource Management
Document Management
Dependency and Milestone Tracking
Reporting
Time & Expense Tracking
Budget Management
Hierarchical Task Management
Mobile Access
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of Customization
Ease of IT Administration
Breadth of Features
Usability and Intuitiveness
Business Value Created
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Also Featured in...
Smartsheet Reviews
Lehar A.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Jun 2024
Honest Review of Smartsheet
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Smartsheet stands out from others because of it's feature of adding attachment and automation.
What is your favorite aspect of this product?
Before using Smartsheet, I used to work on Excel a lot, but Smartsheet is really the best tool to professionally work on. I can even add attachments and add automation, so I don't have to mail the file after any changes. I can easily automate it and the person can get notification.
What do you dislike most about this product?
nothing at all.
What recommendations would you give to someone considering this product?
First of all, explore all it's features, and you might get confuse initially using it, but trust me, it really is the best tool to manage all your projects.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Sahil C.
- Role: Finance
- Industry: Education
- Involvement: End User of Application
Submitted May 2024
Great alernative to Microsoft Excel for Daily Ops
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Smartsheets has a lot of different features 1. Users can create interactive dashboards 2. If multiple users use smartsheet at the same time it does not lead to overlapping of data 3. Sheet can be shared with anyone simply
What is your favorite aspect of this product?
1. Automation features of smartsheet 2. Easy tracking of data for everyone 3. The user who made changes is clearly visible thus establishing ownership
What do you dislike most about this product?
1. Only available online, unlike excel smartsheet can only be used online 2. Limited features when it comes to creating dashboards.
What recommendations would you give to someone considering this product?
If you are working in a big team and have projects to work on collaboratively, you should definitely go for smartsheet. It is a bit pricey but works well.
Pros
- Continually Improving Product
- Efficient Service
- Effective Service
- Respectful
Please tell us why you think this review should be flagged.
Renan Martucci, B.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted May 2024
Robust, user friendly and powerful API integration
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
API integrations and online sharing capabilities
What is your favorite aspect of this product?
User friendly
What do you dislike most about this product?
Lake of Portfolio view
What recommendations would you give to someone considering this product?
Among many solutions in the market, Smartsheets has highest number of benefits in terms of cost, features and usability.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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