In Partnership With SelectHub
What is Smartsheet?
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.
Company Details
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In Partnership With SelectHub
Smartsheet Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartsheet?
Pros
- Efficient Service
- Respectful
- Friendly Negotiation
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Project Prioritization
Generative AI templates
Portfolio Governance
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Breadth of Features
Ease of Customization
Ease of Data Integration
Ease of IT Administration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Also Featured in...
Smartsheet Reviews
Brittany N.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Jul 2020
Smartsheet is a reliable task management system
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Smartsheet can be accessed via any browser and has an easy to use SaaS program with all project management features.
What is your favorite aspect of this product?
The best thing about Smartsheet is the way to easily tracks projects and the progress. I give thumbs up to the Vendor customer support that they responds rapidly to requests.
What do you dislike most about this product?
Nonetheless, Smartsheet do not offer me all the features, it forces me to integrate it with other external programs.
What recommendations would you give to someone considering this product?
Integrate Smartsheet with external services to enjoy more capabilities.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Jamie S.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Aug 2020
Smartsheet: A real game changer on PPM and PSA
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Smartsheet has a mobile application that encompasses resource management and PPM tools.
What is your favorite aspect of this product?
My favorite aspect is the way Smartsheet has capabilities for managing complex tasks and projects.
What do you dislike most about this product?
The then issues I used to encounter has been eradicated by support from both ends.
What recommendations would you give to someone considering this product?
Configure what they need to manage before trying or investing in Smartsheet.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Gregory H.
- Role: Information Technology
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Jul 2020
A great product for team sharing.
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
With it you can share large amount of information with your coworkers without experiencing any problems compared to other softwares.
What is your favorite aspect of this product?
I like it since i can manage many projects in a simple way unlike other projects.
What do you dislike most about this product?
It has complete features that i need so I have nothing to complain about.
What recommendations would you give to someone considering this product?
To try it since it will help one to monitor work and also to track project status.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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