What is Smartsheet?
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
99 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartsheet?
Pros
- Efficient Service
- Respectful
- Continually Improving Product
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Vendor Capability Ratings
Ease of Implementation
Ease of Customization
Quality of Features
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Business Value Created
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
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Smartsheet Reviews
Cynthia A.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Apr 2021
Smartsheet review
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
It's very easy to maintain small medium size projects compared to other similar platforms.
What is your favorite aspect of this product?
It's very easy to set up and as well as to manage projects. It's user friendly and cost friendly. Also I like how it has large data storage and internet based accessibility.
What do you dislike most about this product?
I have no complain towards it since it works best for me.
What recommendations would you give to someone considering this product?
The solution is here with them and they should give it a try.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Meenakshi A.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2021
Awesome Product
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
UI and Powerful sync
What is your favorite aspect of this product?
UI and Powerful sync
What do you dislike most about this product?
Rows and sheets creations
What recommendations would you give to someone considering this product?
Licensing and integrations
Pros
- Performance Enhancing
- Unique Features
- Inspires Innovation
- Security Protects
Elizabeth M.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2020
Smartsheet review
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
It is cost friendly and user-friendly to work with compared to other similar products.
What is your favorite aspect of this product?
It can easily tell one is supposed to finish a project.
What do you dislike most about this product?
It is the best
What recommendations would you give to someone considering this product?
Yes they should give it a try
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity