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Conga

Smart CPQ

Composite Score

7.3 /10

CX Score

7.6 /10

25 Reviews Write a Review

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What is Smart CPQ?

Smart CPQ streamlines configuration, pricing, and quoting so sales teams deliver fast, accurate, AI‑driven quotes. Reduce errors, shorten sales cycles, and boost productivity with automated workflows, guided selling, and real‑time pricing intelligence.

Company Details

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Awards & Recognition

Smart CPQ won the following awards in the Configure, Price, Quote category

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0 Top Rated Capabilities

1 Top Rated Features

2024

1 Top Rated Capabilities

3 Top Rated Features

2023

Smart CPQ Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Smart CPQ.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

92 Plan to Renew

75 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Smart CPQ?

3% Negative

9% Neutral

88% Positive

Pros

Enables Productivity
Trustworthy
Respectful
Generous Negotitation

Feature Ratings

Average 71

Product and Service Configuration

Multi Currency

Catalog Management

Rules Engine

Renewal Management

Reporting and Analytics

Discounting Management

Workflow & Approvals

Guided Selling

Quote Development and Administration

Visual Configuration

Vendor Capability Ratings

Average 72

Vendor Support

Breadth of Features

Usability and Intuitiveness

Ease of Customization

Product Strategy and Rate of Improvement

Business Value Created

Ease of Implementation

Ease of IT Administration

Ease of Data Integration

Quality of Features

Availability and Quality of Training

Smart CPQ Reviews

Ankit K.

Role: Information Technology
Industry: Engineering
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2025

Cost effective, Reduces Efforts

Likeliness to Recommend

10 /10

What differentiates Smart CPQ from other similar products?

PROS Smart CPQ stands out with AI-driven price optimization and real-time dynamic pricing, enhancing sales efficiency and profitability.

What is your favorite aspect of this product?

My favorite aspect of PROS Smart CPQ is its AI-driven dynamic pricing, which helps businesses maximize revenue with real-time, data-driven price optimization.

What do you dislike most about this product?

One potential downside of PROS Smart CPQ is its complexity, which may require significant time and resources for implementation and user training.

What recommendations would you give to someone considering this product?

I would recommend that potential users thoroughly assess their organization's data integration needs and readiness for AI-driven pricing. Additionally, ensure there’s a solid training plan for the sales team to fully leverage the platform's capabilities.

Pros

Reliable
Trustworthy
Unique Features
Inspires Innovation

Mehar D.

Role: Vendor Management
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2025

Easy to use with custom options

Likeliness to Recommend

8 /10

What differentiates Smart CPQ from other similar products?

Its better than what competitors are providing

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

Not sure right now

What recommendations would you give to someone considering this product?

Highly recommend

Pros

Helps Innovate
Continually Improving Product
Unique Features
Altruistic

Cons

Less Effective Service

Jatin B.

Role: Information Technology
Industry: Engineering
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2025

"User-friendly interface, but limited features."

Likeliness to Recommend

10 /10

What differentiates Smart CPQ from other similar products?

stands out with its robust innovation management tools, customizable workflows, and strong collaboration features, enabling organizations to effectively gather, evaluate, and implement ideas across teams.

What is your favorite aspect of this product?

Its intuitive interface and seamless collaboration tools make it easy to engage teams and manage innovation processes effectively.

What do you dislike most about this product?

limited features

What recommendations would you give to someone considering this product?

explore customization options to tailor workflows to your team's processes.

Pros

Unique Features
Inspires Innovation
Helps Innovate
Effective Service

Smart CPQ

What is Smart CPQ?

Company Details

Book a Free Demo Today!

Awards & Recognition

Smart CPQ Ratings

83 Likeliness to Recommend

92 Plan to Renew

75 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+84 Net Emotional Footprint

How much do users love Smart CPQ?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Product and Service Configuration Allows users to configure products or services themselves through searching and filtering the product catalog to select items to be added to the quote.

Multi Currency Includes multi-currency accounting, multi-currency transactions, and multi-currency reporting.

Catalog Management Includes customizable shipping and payment options, product pricing, advanced catalog search, and navigation.

Rules Engine Automatically includes products that must go together, such as shipping fees or warranties.

Renewal Management Includes maintaining recurring orders , contracted pricing or renewed orders with clients.

Reporting and Analytics The solution provides the ability to create metrics-driven dashboards and reports showing unique visitors, click-through, conversions, payments etc.

Discounting Management Ability to add and manage discounts to products on a quote as a percentage, volume, dollar, terms etc.

Workflow & Approvals The ability to include event processing, exception handling, escalation authorization, ad hoc in-flight workflow revisions, logging and approvals.

Guided Selling Determines the best products to offer based on sales rep's answers to product requirements, quantities, needs etc.

Quote Development and Administration Generate branded proposals with product descriptions, pricing, visuals, content information and terms and conditions in usable format (pdf, word, xls).

Visual Configuration Ability to custom-configure products using interactive 2D or 3D visualizations.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Smart CPQ Reviews

Ankit K.

Cost effective, Reduces Efforts

Likeliness to Recommend

Pros

Mehar D.

Easy to use with custom options

Likeliness to Recommend

Pros

Cons

Jatin B.

"User-friendly interface, but limited features."

Likeliness to Recommend

Pros

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Feature Ratings

Product and Service Configuration

Multi Currency

Catalog Management

Rules Engine

Renewal Management

Reporting and Analytics

Discounting Management

Workflow & Approvals

Guided Selling

Quote Development and Administration

Visual Configuration

Vendor Capability Ratings

Vendor Support

Breadth of Features

Usability and Intuitiveness

Ease of Customization

Product Strategy and Rate of Improvement

Business Value Created

Ease of Implementation

Ease of IT Administration

Ease of Data Integration

Quality of Features

Availability and Quality of Training