What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Integration With Productivity Tools
Cross Platform Support
Search
Granular Access Management
Document Collaboration
Voice and Video Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
William H.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted May 2024
Unmatched centralized messaging.
Likeliness to Recommend
What differentiates Slack from other similar products?
Slacks centralized messaging design, and its plethora of integration capabilities, sets it apart from any other messaging software, that I have encountered . Being able to automate small, workflow processes on Slack adds a lot to my productivity levels at work.
What is your favorite aspect of this product?
Slack's intuitive user interface makes it exceptionally smooth and easy to use on different platforms . Be it on desktop , mobile or on web browser. Using a communication software which most employees can learn to use within a day , really makes Slack a standout tool.
What do you dislike most about this product?
Occasionally, I experience lags in refreshing messages on Slack , especially on the desktop version. This has been very disruptive to my flow of communication , especially when it happens during active work hours.
What recommendations would you give to someone considering this product?
For technology teams like ours, I am of the opinion that Slack is a tool to consider.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
Please tell us why you think this review should be flagged.
Manmohit S.
- Role: Sales Marketing
- Industry: Banking
- Involvement: End User of Application
Submitted May 2024
Quick response and features
Likeliness to Recommend
What differentiates Slack from other similar products?
Easy to use
What is your favorite aspect of this product?
Quick response and features
What do you dislike most about this product?
Nothing so fat
What recommendations would you give to someone considering this product?
Definitely use this tool for quick connections
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Inspires Innovation
Please tell us why you think this review should be flagged.
Chaitali P.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted May 2024
If you want ti change your everyday, this is it!
Likeliness to Recommend
What differentiates Slack from other similar products?
It is so easy and creative that can change anyone’s day by using all features they are offering.
What is your favorite aspect of this product?
Communication part
What do you dislike most about this product?
I don’t have anything negative to say about this
What recommendations would you give to someone considering this product?
Go for it, this is all you need
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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