What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
97 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Enables Productivity
- Reliable
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Granular Access Management
Search
Cross Platform Support
Document Collaboration
Voice and Video Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
Molly v.
- Role: Operations
- Industry: Biotechnology
- Involvement: End User of Application
Submitted May 2024
I couldn't function without slack!
Likeliness to Recommend
What differentiates Slack from other similar products?
It's way better - Teams is horrendous and not user friendly! Slack is easy, fast, and collaborative. It improves the ability to get work done immensely.
What is your favorite aspect of this product?
The way it looks and works just makes sense to my brain!
What do you dislike most about this product?
The only thing I dislike is when you took away the compose button, but it;'s back so I am happy!
What recommendations would you give to someone considering this product?
Just do it.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Ipek Nil B.
- Role: Sales Marketing
- Industry: Engineering
- Involvement: End User of Application
Submitted May 2024
Amazing Business Communication
Likeliness to Recommend
What differentiates Slack from other similar products?
Slack made business instant messaging more fun and enjoyable and it's a great thing.
What is your favorite aspect of this product?
I like how the link preview works in this tool, sometimes I do not even need to open the link at all.
What do you dislike most about this product?
I really think the pricing is on the roof tight now and it hurts us as businesses.
What recommendations would you give to someone considering this product?
I would recommend people who are not familiar with the tool to be more familiar with the tool as soon as possible to get ready.
Pros
- Includes Product Enhancements
- Helps Innovate
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
- Role: Industry Specific Role
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted May 2024
Easy to use.
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Security Protects
- Enables Productivity
Please tell us why you think this review should be flagged.
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