Multi Device Capability

Book using mobile, tablet, desktop, kiosks or via a web portal.

Workspace Maps/Floorplans

View floorplans from an interactive map to visualize capacity, customize desk assignment types (assigned, flexible etc.), and view availability.

Workflows and Notifications

Ability to automate cleaning notifications, scheduling and other key messaging.

Space Descriptions

Ability to add attributes to spaces such as location, lighting, equipment, etc.

Reservation System

Easily view and manage previous and upcoming desk bookings, and manage check-in/check-out .

Phone Integration

Ability to have the correct phone/messaging set up at the desk when booked (PBX).

Dashboards and Reporting

Look up profile information, space planning insights, booking reports, adoption rates, real-time occupancy data.

Custom Search

Ability to find colleagues, amenities, floors, desks etc/ to aid in bookings.

API Integration

API integrations with enterprise apps (e.g. Office365, CMMS, Air Quality/HVAC)

Administrator Controls

Determine who can book where and when, team booking restriction (neighborhoods), booking quotas or other custom rules or restrictions

Business Value Created

Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation

Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration

This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization

Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features

Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration

Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness

End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features

Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement

Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support

The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training

Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.