Sisense Customer Reviews 2026 | Business Intelligence & Analytics

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Sisense

Composite Score

7.6 /10

CX Score

8.0 /10

39 Reviews Write a Review

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What is Sisense?

SiSense liberates data, empowers business users and frees IT by making it easy to do the difficult tasks of accessing, joining and visualizing data. Go beyond the dashboard with embeddable analytics that drive fast, actionable outcomes—right where you need them.

Company Details

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Awards & Recognition

Sisense won the following awards in the Business Intelligence & Analytics - Enterprise category

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5 Top Rated Capabilities

5 Top Rated Features

Latest Award, 2026

2 Top Rated Capabilities

3 Top Rated Features

2025

2 Top Rated Capabilities

1 Top Rated Features

2024

Service Experience
Product Impact
Conflict Resolution

2023

8 Top Rated Capabilities

8 Top Rated Features

2023

Strategy and Innovation
Contract Negotiation

2022

5 Top Rated Capabilities

7 Top Rated Features

2022

Sisense Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sisense.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

1
Since last award

92 Plan to Renew

3
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sisense?

5% Negative

2% Neutral

93% Positive

Pros

Helps Innovate
Acts with Integrity
Performance Enhancing
Inspires Innovation

Feature Ratings

Average 81

Data Modelling Tools

BI Platform Administration

Collaboration

BI Security

Data Exploration and Visualization

Dashboard

Real-Time Visualization

Intelligent Alerts and Notifications

Data Connectors and Data Mashup

Advanced Analytics and Data Science

Metadata Management

Vendor Capability Ratings

Average 82

Product Strategy and Rate of Improvement

Business Value Created

Ease of Implementation

Quality of Features

Ease of Customization

Availability and Quality of Training

Ease of Data Integration

Breadth of Features

Vendor Support

Usability and Intuitiveness

Ease of IT Administration

Also Featured in...

Business Intelligence & Analytics - Midmarket

Score 8.1

View Sisense in this category (opens in a new tab)

Sisense Reviews

Ajay K.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Nov 2023

Great bi tool with lot many features

Likeliness to Recommend

8 /10

What differentiates Sisense from other similar products?

The tool is very flexible and feature-rich, has connectors for pretty much any digital data source one could imagine, so very easy to integrate to any of your existing data source tools.

What is your favorite aspect of this product?

Customer service is very good

What do you dislike most about this product?

Nothing as I am aware of

What recommendations would you give to someone considering this product?

I highly recommend this tool

Pros

Reliable
Acts with Integrity
Helps Innovate
Enables Productivity

Tribhuwan T.

Role: Information Technology
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2023

Features disappoint

Likeliness to Recommend

7 /10

What differentiates Sisense from other similar products?

Cloud based tool

What is your favorite aspect of this product?

intuitive viz

What do you dislike most about this product?

Performance

What recommendations would you give to someone considering this product?

More robustness and smooth functioning

Pros

Continually Improving Product
Inspires Innovation
Includes Product Enhancements
Appreciates Incumbent Status

Jakes M.

Role: Operations
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2023

Handling Analytics The Easy Way With Sisense

Likeliness to Recommend

10 /10

What differentiates Sisense from other similar products?

When it comes to business analytics, Sisense is a powerhouse It offers amazing features and is affordable

What is your favorite aspect of this product?

It makes running business analytics easy It's affordable Comes with intelligence features It's effective

What do you dislike most about this product?

Not ideal for new users. Require frugal training

What recommendations would you give to someone considering this product?

I recommend bSisense because it makes analytics and intelligence easy

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Trustworthy

Sisense

What is Sisense?

Company Details

Book a Free Demo Today!

Awards & Recognition

Sisense Ratings

83 Likeliness to Recommend

1 Since last award

92 Plan to Renew

3 Since last award

83 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Sisense?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Data Modelling Tools Includes ability to model complex relationships between internal application sources and other parties.

BI Platform Administration Centralized console to manage BI portal administration. Management metrics and reports on usage, resource utilization, security, and other activities.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

BI Security Data access control management, including access permissions management, user authentication and enforcement of access permissions via technology.

Data Exploration and Visualization Ability to visually manipulate, interact with, and explore data, and perform basic descriptive statistics and pattern detection.

Dashboard Includes alerts and notifications, KPIs, visual analytics, and interactive features.

Real-Time Visualization Ability to analyze and visualize data as soon as it becomes available via data-streaming pipelines.

Intelligent Alerts and Notifications Ability to create, manage, send and receive notifications, enhancing efficiency and productivity.

Data Connectors and Data Mashup Connect to, merge and clean data from multiple diverse data sources.

Advanced Analytics and Data Science Techniques including predictive, data and text mining, machine learning, forecasting, what-if analysis, sentiment analysis etc.

Metadata Management A metadata layer makes reporting easy and eliminates the need for coding and SQL, allowing users to see and access information in simple business language.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Also Featured in...

Business Intelligence & Analytics - Midmarket

Sisense Reviews

Ajay K.

Great bi tool with lot many features

Likeliness to Recommend

Pros

Tribhuwan T.

Features disappoint

Likeliness to Recommend

Pros

Jakes M.

Handling Analytics The Easy Way With Sisense

Likeliness to Recommend

Pros

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Feature Ratings

Data Modelling Tools

BI Platform Administration

Collaboration

BI Security

Data Exploration and Visualization

Dashboard

Real-Time Visualization

Intelligent Alerts and Notifications

Data Connectors and Data Mashup

Advanced Analytics and Data Science

Metadata Management

Vendor Capability Ratings

Product Strategy and Rate of Improvement

Business Value Created

Ease of Implementation

Quality of Features

Ease of Customization

Availability and Quality of Training

Ease of Data Integration

Breadth of Features

Vendor Support

Usability and Intuitiveness

Ease of IT Administration