Sisense Customer Reviews 2026 | Business Intelligence & Analytics

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Sisense

Composite Score

7.7 /10

CX Score

8.0 /10

38 Reviews Write a Review

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What is Sisense?

SiSense liberates data, empowers business users and frees IT by making it easy to do the difficult tasks of accessing, joining and visualizing data. Go beyond the dashboard with embeddable analytics that drive fast, actionable outcomes—right where you need them.

Company Details

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Awards & Recognition

Sisense won the following awards in the Business Intelligence & Analytics - Enterprise category

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5 Top Rated Capabilities

5 Top Rated Features

Latest Award, 2026

2 Top Rated Capabilities

3 Top Rated Features

2025

2 Top Rated Capabilities

1 Top Rated Features

2024

Service Experience
Product Impact
Conflict Resolution

2023

8 Top Rated Capabilities

8 Top Rated Features

2023

Strategy and Innovation
Contract Negotiation

2022

5 Top Rated Capabilities

7 Top Rated Features

2022

Sisense Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sisense.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

92 Plan to Renew

3
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sisense?

6% Negative

2% Neutral

92% Positive

Pros

Acts with Integrity
Helps Innovate
Performance Enhancing
Client's Interest First

Feature Ratings

Average 81

Data Modelling Tools

BI Platform Administration

Collaboration

BI Security

Data Exploration and Visualization

Dashboard

Real-Time Visualization

Intelligent Alerts and Notifications

Data Connectors and Data Mashup

Advanced Analytics and Data Science

Metadata Management

Vendor Capability Ratings

Average 82

Product Strategy and Rate of Improvement

Business Value Created

Quality of Features

Breadth of Features

Availability and Quality of Training

Ease of Implementation

Vendor Support

Ease of IT Administration

Ease of Customization

Ease of Data Integration

Usability and Intuitiveness

Also Featured in...

Business Intelligence & Analytics - Midmarket

Score 8.1

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Sisense Reviews

YuvaTheja E.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2023

One of the finest BI tools in the market

Likeliness to Recommend

10 /10

What differentiates Sisense from other similar products?

Sisense stands out due to its robust data preparation capabilities, innovative approach to data visualization, and its emphasis on user-friendliness. The platform integrates multiple data sources seamlessly and offers intuitive tools for data modeling, enabling users to analyze complex data sets efficiently. Additionally, Sisense's focus on embedding analytics into various applications sets it apart by allowing for greater customization and scalability compared to its counterparts. Its emphasis on machine learning and AI-driven analytics also contributes to its uniqueness in the market.

What is your favorite aspect of this product?

The versatility and adaptability of the product truly stand out. Its ability to seamlessly handle diverse data sources while simplifying complex analytics tasks is impressive. Moreover, the intuitive user interface facilitates efficient data exploration and visualization, making it accessible to users with varying levels of technical expertise. The product's capability to embed analytics into various applications is another standout feature, enabling a high degree of customization and scalability based on specific business needs. Overall, its flexibility and user-centric approach make it a favorite aspect for many users.

What do you dislike most about this product?

Certainly! While Sisense excels in many aspects, some users might find its learning curve steep for advanced features, encounter limitations in customization options, and experience performance issues with larger and complex datasets.

What recommendations would you give to someone considering this product?

For those considering Sisense, I'd recommend starting with a thorough understanding of your specific business needs and data requirements. But Sisense really stands out from crowd considering the breadth of features it provides.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

John P.

Role: Operations
Industry: Telecommunications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2023

Provides great business value post implementation

Likeliness to Recommend

9 /10

What differentiates Sisense from other similar products?

Integration to different business models - in our case we were able to integrate Zendesk ticketd data to Sisense.

What is your favorite aspect of this product?

Dashboards!

What do you dislike most about this product?

Complex dashboards would need help from designers and those who are well versed on data modelling.

What recommendations would you give to someone considering this product?

Go for it - but for complex requirements would require effort from backend side.

Pros

Continually Improving Product
Reliable
Enables Productivity
Efficient Service

Dhruv B.

Role: Information Technology
Industry: Retail
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Nov 2023

Highly customizable from an analyst point-of-view.

Likeliness to Recommend

9 /10

What differentiates Sisense from other similar products?

It allows the analysts to develop code and visualize in the same platform seamlessly. The speed to delivery for my projects was lightning fast due to this feature.

What is your favorite aspect of this product?

Code customizability within the dashboarding tool.

What do you dislike most about this product?

Visualizations were not as good as other tools such as Tableau or PowerBI

What recommendations would you give to someone considering this product?

Worth testing a organizational fit with Sisense before going for the big players such as Tableau or PowerBI

Pros

Unique Features
Efficient Service
Saves Time
Respectful

Sisense

What is Sisense?

Company Details

Book a Free Demo Today!

Awards & Recognition

Sisense Ratings

84 Likeliness to Recommend

92 Plan to Renew

3 Since last award

83 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Sisense?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Data Modelling Tools Includes ability to model complex relationships between internal application sources and other parties.

BI Platform Administration Centralized console to manage BI portal administration. Management metrics and reports on usage, resource utilization, security, and other activities.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

BI Security Data access control management, including access permissions management, user authentication and enforcement of access permissions via technology.

Data Exploration and Visualization Ability to visually manipulate, interact with, and explore data, and perform basic descriptive statistics and pattern detection.

Dashboard Includes alerts and notifications, KPIs, visual analytics, and interactive features.

Real-Time Visualization Ability to analyze and visualize data as soon as it becomes available via data-streaming pipelines.

Intelligent Alerts and Notifications Ability to create, manage, send and receive notifications, enhancing efficiency and productivity.

Data Connectors and Data Mashup Connect to, merge and clean data from multiple diverse data sources.

Advanced Analytics and Data Science Techniques including predictive, data and text mining, machine learning, forecasting, what-if analysis, sentiment analysis etc.

Metadata Management A metadata layer makes reporting easy and eliminates the need for coding and SQL, allowing users to see and access information in simple business language.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Also Featured in...

Business Intelligence & Analytics - Midmarket

Sisense Reviews

YuvaTheja E.

One of the finest BI tools in the market

Likeliness to Recommend

Pros

John P.

Provides great business value post implementation

Likeliness to Recommend

Pros

Dhruv B.

Highly customizable from an analyst point-of-view.

Likeliness to Recommend

Pros

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Looker

3
Since last award

1
Since last award

Feature Ratings

Data Modelling Tools

BI Platform Administration

Collaboration

BI Security

Data Exploration and Visualization

Dashboard

Real-Time Visualization

Intelligent Alerts and Notifications

Data Connectors and Data Mashup

Advanced Analytics and Data Science

Metadata Management

Vendor Capability Ratings

Product Strategy and Rate of Improvement

Business Value Created

Quality of Features

Breadth of Features

Availability and Quality of Training

Ease of Implementation

Vendor Support

Ease of IT Administration

Ease of Customization

Ease of Data Integration

Usability and Intuitiveness