SimplyBook.me Logo
SimplyBook.me Logo
SimplyBook.me Ltd.

SimplyBook.me

7.7 /10
Category
SimplyBook.me
7.7 /10

What is SimplyBook.me?

Simplybook.me provides an online booking solution allowing service companies to accept bookings through any online device 24/7. Accept bookings through your website, via Facebook or your SimplyBook.me mobile responsive booking site. SimplyBook.me is easy to use, yet customizable and flexible enough to fit your business or organization like a glove. The system works for businesses and organisations of all sizes, from solopreneurs to enterprise operations. The system is modular, with a basic system providing all the necessary functionality to accept and manage bookings online. A range of custom features to tailors the system to user needs.

Company Details


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Awards & Recognition

SimplyBook.me won the following awards in the Appointment Scheduling category

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SimplyBook.me Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SimplyBook.me.

87 Likeliness to Recommend

1
Since last award

100 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SimplyBook.me?

0% Negative
7% Neutral
93% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Saves Time
  • Fair

Feature Ratings

Average 80

Payment Processing

86

Calendar Integration

82

Availability Preferences

81

Scheduling Link Creation

81

3rd Party Integration

80

Automated Notifications

79

Real-Time Calendar View

77

Analytics and Reporting

76

Customizable Branding

73

Mobile

72

Vendor Capability Ratings

Average 77

Business Value Created

87

Breadth of Features

82

Quality of Features

80

Ease of IT Administration

80

Vendor Support

79

Ease of Data Integration

79

Availability and Quality of Training

78

Usability and Intuitiveness

74

Ease of Customization

74

Ease of Implementation

74

Product Strategy and Rate of Improvement

73

SimplyBook.me Reviews

Charlotte (Charlie) B.

  • Role: Consultant
  • Industry: Not for Profit
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Sep 2023

Highly customisable and user friendly.

Likeliness to Recommend

8 /10

What differentiates SimplyBook.me from other similar products?

The variety of custom features available and the level of configuration available to the user far exceeds other products I have encountered. Some of the features have clearly been developed organically, meaning the foundations could have been better thought out with functionality being slightly more logical and consistent across features, but an issues caused as a result of this were relatively minor.

What is your favorite aspect of this product?

The ease of configuration.

What do you dislike most about this product?

To do deep level configuration on the product, there is a lack of visibility of what all features actually "do". I.e. if I turn this setting on, there is a small amount of blurb about what it does, but in reality there is logic in the background that means this setting impacts x, y and z also. As a user who is configuring the system, this means quite a bit of trial and error, and sometimes waiting to see what "complaints'" you get from other users/customers.

What recommendations would you give to someone considering this product?

Use the tech support via the chat function to support your service - they have been fantastic each time I have asked a query.

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Caring

Zacbe G.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2023

Simple integration and onboarding

Likeliness to Recommend

9 /10

What differentiates SimplyBook.me from other similar products?

The cost/value proposition of this product compares favorably to its competitors. In the top-tier package, it distinguishes itself by offering significantly more customization options. This means you can tailor the product to your specific needs and preferences, ensuring it aligns perfectly with your goals and requirements.

What is your favorite aspect of this product?

This product combines ease of use with robust functionality. The interface and processes are straightforward, and it provides a public API for customization.

What do you dislike most about this product?

The POS has more room for improvement

What recommendations would you give to someone considering this product?

Make use of the trial period and use all the plugins to fully leverage the product

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Chelsea N.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2023

Easy appointment booking for a small beauty center

Likeliness to Recommend

8 /10

What differentiates SimplyBook.me from other similar products?

The calendar needed to be easily usable for people with low technical literacy. It made it easy for staff to book appointments, see their calendar, and embed a widget into our website which were the primary functionalities we used.

What is your favorite aspect of this product?

Colorful and intuitive UI

What do you dislike most about this product?

Very few custom features available unless you pay for the business plan

What recommendations would you give to someone considering this product?

Explore all the custom features available

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Effective Service

Cons

  • Security Frustrates

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