Silktide Customer Reviews 2026 | Digital Accessibility Platforms

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Silktide

Composite Score

7.3 /10

CX Score

7.9 /10

7 Reviews Write a Review

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What is Silktide?

Silktide makes software to understand and improve websites, covering accessibility, SEO, UX, GDPR and more. The Silktide platform is used by organisations around the world to review millions of websites every year.

Company Details

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Silktide Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

100 Plan to Renew

91 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Silktide?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 79

Accessibility Profiles

Multiple Language Support

Reporting and Analytics

Navigation Tracker

Content Tracker

Maintenance

Color & Display Tracker

Automatic Evaluation Tool

Compliance

Compliance Audits and Certification

Multiple Endpoint Support

Vendor Capability Ratings

Average 81

Breadth of Features

Ease of Implementation

Vendor Support

Availability and Quality of Training

Ease of Customization

Quality of Features

Ease of Data Integration

Business Value Created

Usability and Intuitiveness

Ease of IT Administration

Product Strategy and Rate of Improvement

Silktide Reviews

Vishal B.

Role: Human Resources
Industry: Biotechnology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2024

Cost effective product

Likeliness to Recommend

8 /10

What differentiates Silktide from other similar products?

Ease of doing

What is your favorite aspect of this product?

Software are very effective

What do you dislike most about this product?

Few Processes are slow

What recommendations would you give to someone considering this product?

Improve speed

Pros

Helps Innovate
Continually Improving Product
Enables Productivity
Trustworthy

Danny J.

Role: Information Technology
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2023

helps improve the performance of websites

Likeliness to Recommend

9 /10

What differentiates Silktide from other similar products?

Analyze entire websites quickly and efficiently. It is very easy to use and offers detailed reports on accessibility problems on the website, as well as specific recommendations to solve them.

What is your favorite aspect of this product?

it offers detailed and customizable reports, it not only identifies accessibility problems on the website, but also offers detailed solutions to solve them, I love being able to generate custom reports and share them with my team to help improve the accessibility of our websites.

What do you dislike most about this product?

sometimes website analysis can take a while to complete. Although this is not a big problem, it can be a bit frustrating to wait for the full results.

What recommendations would you give to someone considering this product?

Silktide is an essential tool for any organization that wants to improve the accessibility of its website and offer an exceptional user experience.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Unique Features

Oferi G.

Role: Information Technology
Industry: Construction
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

Accessibility Made Easy With Silktide

Likeliness to Recommend

9 /10

What differentiates Silktide from other similar products?

The software is not only good as an accessibility platform but also offers some good SEO features

What is your favorite aspect of this product?

I like the SEO features of Silktide The software is amazing as accessibility platform

What do you dislike most about this product?

I have no dislikes as Silktide has met our needs effortlessly

What recommendations would you give to someone considering this product?

Everything about Silktide is a plus and the fact that it is a multipurpose software makes it irresistible

Pros

Effective Service
Caring
Client Friendly Policies
Altruistic

Silktide

What is Silktide?

Company Details

Need Assistance?

Silktide Ratings

86 Likeliness to Recommend

100 Plan to Renew

91 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+98 Net Emotional Footprint

How much do users love Silktide?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Accessibility Profiles Pre-built adjustments that together address the needs of a specific disability and can be applied automatically to the website.

Multiple Language Support Support of multiple languages, including double-byte languages.

Reporting and Analytics The solution provides the ability to create metrics-driven dashboards and reports showing unique visitors, click-through, conversions, payments etc.

Navigation Tracker Ability to track and make adjustments to allow for better orientation such as hiding images or muting sounds, providing hover guides or providing a reading mode

Content Tracker Ability to track adjustments to how the content is displayed such as text scaling, font size, alignments etc.

Maintenance Automatically rescanning to perform maintenance checks to determine new accessibility issues.

Color & Display Tracker Ability to track and make adjustments to the website's text and background colours, saturations and contrasts

Automatic Evaluation Tool Scans the website and detects any potential accessibility errors, summarizing in a report or export.

Compliance Compliance with privacy legislation, including General Data Protection Regulation (GDPR), and the ability to enact requests for purging of personal information.

Compliance Audits and Certification Provides certification and statements of accessibility compliance in preparation of audits.

Multiple Endpoint Support Solutions provides the ability to run accessibility audits on a variety of different endpoints, websites, native applications, and 3rd party applications.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Silktide Reviews

Vishal B.

Cost effective product

Likeliness to Recommend

Pros

Danny J.

helps improve the performance of websites

Likeliness to Recommend

Pros

Oferi G.

Accessibility Made Easy With Silktide

Likeliness to Recommend

Pros

Feature Ratings

Accessibility Profiles

Multiple Language Support

Reporting and Analytics

Navigation Tracker

Content Tracker

Maintenance

Color & Display Tracker

Automatic Evaluation Tool

Compliance

Compliance Audits and Certification

Multiple Endpoint Support

Vendor Capability Ratings

Breadth of Features

Ease of Implementation

Vendor Support

Availability and Quality of Training

Ease of Customization

Quality of Features

Ease of Data Integration

Business Value Created

Usability and Intuitiveness

Ease of IT Administration

Product Strategy and Rate of Improvement