What is Silktide?
Silktide makes software to understand and improve websites, covering accessibility, SEO, UX, GDPR and more. The Silktide platform is used by organisations around the world to review millions of websites every year.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
88 Likeliness to Recommend
100 Plan to Renew
95 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+100 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Silktide?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Compliance Audits and Certification
Navigation Tracker
Multiple Language Support
Accessibility Profiles
Content Tracker
Reporting and Analytics
Maintenance
Automatic Evaluation Tool
Compliance
Color & Display Tracker
Vendor Capability Ratings
Availability and Quality of Training
Breadth of Features
Business Value Created
Ease of Customization
Ease of Data Integration
Ease of Implementation
Ease of IT Administration
Product Strategy and Rate of Improvement
Quality of Features
Usability and Intuitiveness
Vendor Support
Silktide Reviews
Danny J.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Apr 2023
helps improve the performance of websites
Likeliness to Recommend
What differentiates Silktide from other similar products?
Analyze entire websites quickly and efficiently. It is very easy to use and offers detailed reports on accessibility problems on the website, as well as specific recommendations to solve them.
What is your favorite aspect of this product?
it offers detailed and customizable reports, it not only identifies accessibility problems on the website, but also offers detailed solutions to solve them, I love being able to generate custom reports and share them with my team to help improve the accessibility of our websites.
What do you dislike most about this product?
sometimes website analysis can take a while to complete. Although this is not a big problem, it can be a bit frustrating to wait for the full results.
What recommendations would you give to someone considering this product?
Silktide is an essential tool for any organization that wants to improve the accessibility of its website and offer an exceptional user experience.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Unique Features
Oferi G.
- Role: Information Technology
- Industry: Construction
- Involvement: End User of Application
Submitted Jan 2023
Accessibility Made Easy With Silktide
Likeliness to Recommend
What differentiates Silktide from other similar products?
The software is not only good as an accessibility platform but also offers some good SEO features
What is your favorite aspect of this product?
I like the SEO features of Silktide The software is amazing as accessibility platform
What do you dislike most about this product?
I have no dislikes as Silktide has met our needs effortlessly
What recommendations would you give to someone considering this product?
Everything about Silktide is a plus and the fact that it is a multipurpose software makes it irresistible
Pros
- Effective Service
- Caring
- Client Friendly Policies
- Altruistic
Serkan V.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Dec 2022
release forms had to be received via fax machines
Likeliness to Recommend
What differentiates Silktide from other similar products?
have used several marketing programs and I can say that this is the best. It is easy to use and configuration can be done even without requesting help desk assistance. It has an intuitive interface and approach to marketing solutions
What is your favorite aspect of this product?
It is the easiest way to generate income and build a better relationship with the audience through email marketing. You can easily take polls or collect reviews to make the most impact with your audience's feedback
What do you dislike most about this product?
I don't like is that when someone from my front desk sees an authorization and puts the necessary information on the reservation, it's still on the board and it looks like no one has done anything with it. It would be nice if it was like an email and seemed read and unread or open/unopened.
What recommendations would you give to someone considering this product?
It just creates more work for me. When I open one and transfer the data and always click processed to move it from the dashboard. It makes me feel better when I know that everyone has been transferred successfully.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing