What is Shopify?
Shopify is a leading cloud-based, multichannel commerce platform designed for small and medium-sized businesses. Merchants can use the software to design, set up, and manage their stores across multiple sales channels, including web, mobile, social media, marketplaces, brick-and-mortar locations, and pop-up shops.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
94 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Shopify?
Pros
- Enables Productivity
- Reliable
- Respectful
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Order Management
Payment Processing
Catalog Management
Order Portal
Content Management
Reporting and Analytics
Integrated Search
Retargeting Capabilities
Content Localization
Microsite Management
Predictive Recommendations
Vendor Capability Ratings
Quality of Features
Business Value Created
Ease of Implementation
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Shopify Reviews
Melat T.
- Role: Information Technology
- Industry: Apparel
- Involvement: Vendor Selection and Purchasing
Submitted Feb 2024
Great product
Likeliness to Recommend
What differentiates Shopify from other similar products?
It’s easy to use. Fair pricing
What is your favorite aspect of this product?
Analytics
What do you dislike most about this product?
Nothing I enjoy Shopify
What recommendations would you give to someone considering this product?
Consistently working on functionality
Pros
- Client Friendly Policies
- Fair
- Altruistic
- Acts with Integrity
Aayush P.
- Role: Sales Marketing
- Industry: Apparel
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2024
Best Platform to start an Ecom Business
Likeliness to Recommend
What differentiates Shopify from other similar products?
The overall smoothness that Shopify delivery with the already available themes and customisation options in the market is exceptional
What is your favorite aspect of this product?
The easy of use and integrating with third-party software for reviews/logistics/chat automation is amazing!
What do you dislike most about this product?
The support can be better.
What recommendations would you give to someone considering this product?
absolutely the best product to use to build an ecom website, watch some youtube videos and that's all you need
Pros
- Reliable
- Over Delivered
- Security Protects
- Performance Enhancing
Cons
- Slower Product Innovation
- Less Effective Service
- Less Caring
Jai S.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Feb 2024
A revolutionary E-commerce Platform.
Likeliness to Recommend
What differentiates Shopify from other similar products?
Shopify is the best e-commerce platform that boosts sales of products and goods online.It makes it simple to process,track and manage orders.
What is your favorite aspect of this product?
It accepts online mobile payments of products.It is simple to run marketing campaigns in multiple platforms.It is simple to sell more products online with Shopify.It integrates seamlessly with other third-party applications.
What do you dislike most about this product?
It's the best e-commerce platform to have work with hence I lack anything that is unpleasant.
What recommendations would you give to someone considering this product?
Go for it as it's the best e-commerce platform in the market.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity