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Progress Software

ShareFile

Composite Score

8.8 /10

CX Score

9.1 /10

191 Reviews Write a Review

Claim Software

What is ShareFile?

Accelerate productivity with automated workflows you customize and control. Give real-time feedback, request approvals, co-edit—even get legally binding e-signatures seamlessly—on any device. Plus, with real-time tracking, you always know exactly where things stand.

Company Details

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Awards & Recognition

ShareFile won the following awards in the Managed File Transfer - Enterprise category

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2025 Emotional Footprint Champion

Latest Award, 2025

Strategy and Innovation

Latest Award, 2025

2025 Data Quadrant Champion

2025

5 Top Rated Capabilities

2 Top Rated Features

2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Contract Negotiation

2024

2024 Data Quadrant Champion

2024

2 Top Rated Capabilities

1 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation

2023

1 Top Rated Capabilities

1 Top Rated Features

2023

Strategy and Innovation

2022

ShareFile Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ShareFile.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

97 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ShareFile?

4% Negative

3% Neutral

93% Positive

Pros

Reliable
Performance Enhancing
Saves Time
Respectful

Feature Ratings

Average 84

File Transfer

High Performance

Encryption Decryption

Authentication

Data Fidelity

Transport Security

Large File Support

LDAP Support

Session Monitoring

Cloud/On-Prem/Hybrid Deployment

Quota Bandwidth Control

Vendor Capability Ratings

Average 83

Ease of Data Integration

Quality of Features

Usability and Intuitiveness

Ease of Implementation

Product Strategy and Rate of Improvement

Business Value Created

Breadth of Features

Vendor Support

Ease of IT Administration

Ease of Customization

Availability and Quality of Training

Also Featured in...

Content Collaboration

Score 9.0

View ShareFile in this category (opens in a new tab)

ShareFile Reviews

Role: Information Technology
Industry: Education
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Nov 2025

Great platform for compliance fullfilment

Likeliness to Recommend

9 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Colwill G.

Role: Human Resources
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2025

Keeping Client Work Secure Without Slowing Access

Likeliness to Recommend

8 /10

What differentiates ShareFile from other similar products?

we handle large client assets — ad creatives, video files, campaign reports — and need both secure sharing and simple client access. It is more tailored for external collaboration than generic storage

What is your favorite aspect of this product?

Its secure client portals are an absolute beast in the sense that they give clients easy access to campaign deliverables without forcing them into our internal systems. The ability to track downloads has also been useful in confirming client receipt of sensitive files

What do you dislike most about this product?

The sync client feels dated compared to newer tools, and the mobile experience could be smoother for external partners. Also, version control across multiple uploads sometimes leads to confusion if clients re-upload into the portal.

What recommendations would you give to someone considering this product?

Position ShareFile as your client-facing delivery tool, not your main internal storage. Train clients on how to use the portals early in onboarding to avoid repeated support requests. And pair it with your internal collaboration system so teams aren’t duplicating file handling.

Pros

Enables Productivity
Inspires Innovation
Transparent
Friendly Negotiation

Spencer B.

Role: Information Technology
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2025

Sharefile is what it says it does self made

Likeliness to Recommend

8 /10

What differentiates ShareFile from other similar products?

I am a fan of their portal online and how easy integrations with M365 products and G-Suite/Google Workspace were to do

What is your favorite aspect of this product?

The ease of transferring files to M365/ Googel Workspace

What do you dislike most about this product?

Connection to app resets itself and have to sign back into the product

What recommendations would you give to someone considering this product?

File sharing can be done a bunch of different ways on a bunch of different programs but this program is one of the better ones out there for sure!

Pros

Helps Innovate
Reliable
Enables Productivity
Trustworthy

ShareFile

What is ShareFile?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

ShareFile Ratings

85 Likeliness to Recommend

97 Plan to Renew

86 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love ShareFile?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

File Transfer File transfer services

High Performance High bandwidth data transfer, encryption/decryption, authentication of the service​

Encryption Decryption The encryption (source) and decryption (destination) of data transmitted

Authentication Verification of authenticity of identities between the two organizations​

Data Fidelity Consistent data integrity throughout the process​

Transport Security Security of the data transmission

Large File Support Support for large (>2GB) file transfers​

LDAP Support Support for user ID authentication across both organizations using MS Active Directory credentials​

Session Monitoring Reporting and metrics of the data transferal session​

Cloud/On-Prem/Hybrid Deployment Supports one or many deployment models - On-prem, cloud or hybrid hosting of the database system.

Quota Bandwidth Control Ability to control quota and rate of transfer​

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Content Collaboration

ShareFile Reviews

Great platform for compliance fullfilment

Likeliness to Recommend

Pros

Colwill G.

Keeping Client Work Secure Without Slowing Access

Likeliness to Recommend

Pros

Spencer B.

Sharefile is what it says it does self made

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

File Transfer

High Performance

Encryption Decryption

Authentication

Data Fidelity

Transport Security

Large File Support

LDAP Support

Session Monitoring

Cloud/On-Prem/Hybrid Deployment

Quota Bandwidth Control

Vendor Capability Ratings

Ease of Data Integration

Quality of Features

Usability and Intuitiveness

Ease of Implementation

Product Strategy and Rate of Improvement

Business Value Created

Breadth of Features

Vendor Support

Ease of IT Administration

Ease of Customization

Availability and Quality of Training