ShareFile Logo
ShareFile Logo
Progress Software

ShareFile

Composite Score
9.0 /10
CX Score
9.2 /10
Category
ShareFile
9.0 /10

What is ShareFile?

Accelerate productivity with automated workflows you customize and control. Give real-time feedback, request approvals, co-edit—even get legally binding e-signatures seamlessly—on any device. Plus, with real-time tracking, you always know exactly where things stand.

Company Details


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Awards & Recognition

ShareFile won the following awards in the Content Collaboration category

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ShareFile Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ShareFile.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ShareFile?

4% Negative
6% Neutral
90% Positive

Pros

  • Helps Innovate
  • Efficient Service
  • Inspires Innovation
  • Saves Time

Feature Ratings

Average 86

Data Loss Prevention

88

Electronic Signatures

88

Cognitive Content Services

87

Team Collaboration

87

Enterprise Grade Security Controls

87

Drag and Drop User Interface

87

Real-Time Synchronization

86

Access Control and Rights Management

86

Task Management and Workflow

86

Audit Trail

85

3rd-Party Integrations

85

Vendor Capability Ratings

Average 86

Ease of Data Integration

89

Usability and Intuitiveness

87

Ease of Implementation

87

Product Strategy and Rate of Improvement

87

Breadth of Features

87

Business Value Created

87

Ease of Customization

86

Ease of IT Administration

86

Quality of Features

86

Availability and Quality of Training

86

Vendor Support

84

ShareFile Reviews

Heather N.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

More secure platform than competitors

Likeliness to Recommend

9 /10

What differentiates ShareFile from other similar products?

Security features, especially when working in multiple countries and industries.

What is your favorite aspect of this product?

Easy to integrate within current operating system seamlessly.

What do you dislike most about this product?

Ease of use with other team members while staying secure.

What recommendations would you give to someone considering this product?

Give it a try - it's been a big help for our fully distributed team.

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Caring

Andru B.

  • Role: Operations
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Easy to use and very user friendly

Likeliness to Recommend

9 /10

What differentiates ShareFile from other similar products?

I would say what mainly differentiates share file from other products on the market is the simplistic ease of access for both the user and I.T. during the initial setup process. In addition, the program is very user friendly and very dummy proof to the point where anyone can use the software and understand it.

What is your favorite aspect of this product?

I would say my favorite aspect of the product is the simplistic user interface that offers a variety of options without forcing the user to use set options if they don't want to.

What do you dislike most about this product?

I cannot think of anything that I do not like with this product. I've only ever had one issue when I was initially setting up the software, and the tech support team got it fixed in a matter of minutes

What recommendations would you give to someone considering this product?

If you are looking for a simple but user friendly software with optional increased features that allow for upgraded connectivity between the software and the systems used by your company, this is the product for you.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Ivonne L.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Securing Supply Chain Collaboration with ShareFile

Likeliness to Recommend

9 /10

What differentiates ShareFile from other similar products?

ShareFile is designed to handle enormous CAD files, logistics datasets, and inventory master records. Asynchronous uploading and downloading also save time when working with large files. The integration with on-premise storage enables hybrid scenarios, while the ability to handle individual file sizes of up to 512 GB and global transfer acceleration overcome latency barriers, enabling global collaboration. Additionally, ShareFile offers customizable branding and access restrictions, allowing for customer-facing file sharing while maintaining security.

What is your favorite aspect of this product?

ShareFile's unique feature of providing total transparency in terms of content access and usage, regardless of where files reside, on premises, on servers, or in the cloud, sets it apart from other consumer-grade tools like email and FTP. With ShareFile, you can be confident in the security and efficiency of your supply chain operations. ShareFile provides a comprehensive security solution for sensitive company data shared externally. With detailed activity logging, access request approvals, and file-level permissions, you can be confident that your data is secure.

What do you dislike most about this product?

Furthermore, advanced workflow automation, inventory/sales order integrations, shipment tracking, and support can further streamline operations. In summary, it provides a strong content collaboration backbone.

What recommendations would you give to someone considering this product?

ShareFile provides the essential file sharing features required. It can be a valuable tool for planning and distribution roles that require high levels of security, transparency, and transfer speed. After switching our entire supply chain ecosystem to ShareFile, we experienced an immediate improvement in cross-company productivity.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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