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Citrix Systems, Inc.

ShareFile

8.2 / 10
Category

What is ShareFile?

Accelerate productivity with automated workflows you customize and control. Give real-time feedback, request approvals, co-edit—even get legally binding e-signatures seamlessly—on any device. Plus, with real-time tracking, you always know exactly where things stand.

Company Details


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ShareFile Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ShareFile.

80 Likeliness to Recommend

Up 2
Since last award

93 Plan to Renew

Up 1
Since last award

86 Satisfaction of Cost Relative to Value

Up 1
Since last award


Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ShareFile?

5% Negative
7% Neutral
88% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Efficient Service
  • Helps Innovate

Feature Ratings

Average 83

Encryption Decryption

85

Authentication

85

High Performance

84

LDAP Support

84

File Transfer

84

Data Fidelity

83

Transport Security

82

Large File Support

82

Session Monitoring

81

Multi Platform Support

80

Quota Bandwidth Control

79

Vendor Capability Ratings

Average 80

Quality of Features

85

Ease of Implementation

83

Ease of Data Integration

83

Product Strategy and Rate of Improvement

82

Usability and Intuitiveness

81

Business Value Created

79

Ease of IT Administration

79

Vendor Support

79

Breadth of Features

79

Ease of Customization

79

Availability and Quality of Training

76

ShareFile Reviews

Kevin P.

  • Role: Human Resources
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Unique and attractive and fully managed tool

Likeliness to Recommend

9 / 10

What differentiates ShareFile from other similar products?

I use some applications as well, but their performance is the reason why I stayed with Citrix ShareFile. It completely changed the way we distribute, receive, and upload data. After choosing it, I finally understood how much time I had been wasting with other tools. This flexible and adorable tool is exactly what we had been looking for to streamline our company's file-sharing workflow from the very beginning.

What is your favorite aspect of this product?

Citrix ShareFile tool has all of the vital features and prowess that we had been searching for for a long time. The first thing I discovered to be excellent and helpful for bulk downloading files from our network to the cloud is its migration tool. The best thing is having all the applications and data placed in one location for accessibility.

What do you dislike most about this product?

Sending unprotected emails to stakeholders becomes challenging once encryption is enabled. It lags mildly. Even though uploading data takes a little time but it can be tedious especially when they are huge, it is still preferable to using hard drives. No way to print reports on directories that list the files and/or subfolders they include.

What recommendations would you give to someone considering this product?

Citrix ShareFile platform has a fantastic web interface, a great selection of capabilities, superb security, and outstanding workflows and connection with third parties. Anyone wanting a simple, unified, and robust file-sharing tool must consider Citrix ShareFile on my suggestion; it isn't just perfect, but it's also affordable for you.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features

Kiran B.

  • Role: Industry Specific Role
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Secure Platform for file transfer

Likeliness to Recommend

10 / 10

What differentiates ShareFile from other similar products?

I feel that this is a very secure platform for sharing file and also it can be integrated easily with MS outlook.

What is your favorite aspect of this product?

We can upload files up to 100 GB. it has user friendly interface and sharing of file is very easy. Notification process is good and there are emails generated when there is any action on file such as if someone viewed or downloaded it.

What do you dislike most about this product?

Once it hanged for me and closed automatically while sharing a file. Some files do not open on app so they need to be opened on browser. editing of files on mobile is very time consuming some time.

What recommendations would you give to someone considering this product?

we have been using citrix file transfer for 3 years and it has served all our needs in sharing files and have never faced much issues.

Pros

  • Reliable
  • Performance Enhancing
  • Caring
  • Client Friendly Policies

Yolanda P.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Good tools to store and share documents securely.

Likeliness to Recommend

9 / 10

What differentiates ShareFile from other similar products?

Sharefile handles the problem of securely storing documents (digitally) and sharing documents with others. I can upload papers that clients may access whenever they want. It is particularly effective for delivering and receiving large data in a secure and timely manner. This service may be managed centrally and accessed from different devices and platforms. This solution has made securely exchanging information with partners and consultants easier.

What is your favorite aspect of this product?

Sharefile includes various options that make it simple to use the program, including desktop and mobile apps, the ability to attach files securely or exceeding specified size limitations, and interfaces with other software such as RightSignature. The product is offered in both cloud-based and on-premises configurations. It is simple to install and configure, and it lets you to share huge files with others. It includes software/add-ons for Outlook, mobile devices, and other platforms. You can also sync material; file transfer is quick, and you may tweak the application's look to some extent.

What do you dislike most about this product?

This software has some drawbacks, managing folder permission settings for all users with administrator privileges is not easy. Upload notification settings are easily lost and capturing/restoring is a hassle. Automatic payment when changing a subscription that was changed and Citrix support was not able to contact you after leaving a message). There is a problem with configuring Citrix ShareFile for high availability. From an end-user perspective, I wish there was a more relaxed way to customize the look of the product interface.

What recommendations would you give to someone considering this product?

If you're looking for a high-quality, secure managed file transfer solution supported by knowledgeable assistance, Citrix ShareFile is the solution, you may choose between cloud-based and on-premises storage.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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