Semrush Logo
Semrush Logo
Semrush

Semrush

Composite Score
8.8 /10
CX Score
9.0 /10
Semrush
8.8 /10

What is Semrush?

Semrush is a leading online visibility management software-as-a-service platform. With over 50 products, tools and add-ons across online visibility management, including tools for search, content, social media and market research, data for more than 140 countries, seamless integration with Google and task management platforms, Semrush is a critical solution for all companies who are serious about online presence.

Company Details


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Semrush Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Semrush.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Semrush?

0% Negative
1% Neutral
99% Positive

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features

Feature Ratings

Average 82

Competitive Monitoring

87

Competitive Benchmarking

84

Competitor Profiling

81

AI Text

81

Data Aggregation and Integration

79

Market Share Analysis

78

Pricing Intelligence

77

Vendor Capability Ratings

Average 81

Business Value Created

83

Ease of Implementation

83

Quality of Features

82

Availability and Quality of Training

82

Ease of IT Administration

82

Breadth of Features

81

Product Strategy and Rate of Improvement

81

Ease of Customization

80

Ease of Data Integration

80

Usability and Intuitiveness

80

Vendor Support

77

Semrush Reviews

Erick C.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Wide-range of features

Likeliness to Recommend

10 /10

What differentiates Semrush from other similar products?

High-quality of features

What is your favorite aspect of this product?

How fine it is in providing insightful data in order to do a better job at SEO

What do you dislike most about this product?

It has so many features and data that it can become a little overwhelming (especially in SMB)

What recommendations would you give to someone considering this product?

Explore all the options in the market, Semrush is excellent but today it's more or less a commodity. So try every option in the table to make a better informed decision.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ian M.

  • Role: Sales Marketing
  • Industry: Energy
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2024

Pricey but good to elavate your business.

Likeliness to Recommend

8 /10

What differentiates Semrush from other similar products?

It has a large database, versatility and a good user interface. Also it has comprehensive SEO tools.

What is your favorite aspect of this product?

It offers excellent digital marketing tools such as SEO and PPC.

What do you dislike most about this product?

It is a bit pricy but it is good fpr becoming profitable in a business.

What recommendations would you give to someone considering this product?

SEMRUSH is good for both beginners and experienced marketers. It's performance and user interface is out of this world. Can't compare qith other similar products.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

umu k.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Strong backlink analytic.

Likeliness to Recommend

10 /10

What differentiates Semrush from other similar products?

The user interface is top notch + All SEO tools very helpful in ranking.

What is your favorite aspect of this product?

Excellent work in backlink tracking system and good in multiple keywords research.

What do you dislike most about this product?

Some advance features lack of depth analysis.

What recommendations would you give to someone considering this product?

Best for professional marketers who focus on ranking and keywords.

Pros

  • Continually Improving Product
  • Unique Features
  • Effective Service
  • Inspires Innovation