Semrush Logo
Semrush Logo
Semrush

Semrush

Composite Score
8.8 /10
CX Score
9.0 /10
Semrush
8.8 /10

What is Semrush?

Semrush is a leading online visibility management software-as-a-service platform. With over 50 products, tools and add-ons across online visibility management, including tools for search, content, social media and market research, data for more than 140 countries, seamless integration with Google and task management platforms, Semrush is a critical solution for all companies who are serious about online presence.

Company Details


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Semrush Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Semrush.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Semrush?

0% Negative
1% Neutral
99% Positive

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features

Feature Ratings

Average 82

Competitive Monitoring

87

Competitive Benchmarking

84

Competitor Profiling

81

AI Text

81

Data Aggregation and Integration

79

Market Share Analysis

78

Pricing Intelligence

77

Vendor Capability Ratings

Average 81

Business Value Created

83

Ease of Implementation

83

Quality of Features

82

Availability and Quality of Training

82

Ease of IT Administration

82

Breadth of Features

81

Product Strategy and Rate of Improvement

81

Ease of Customization

80

Ease of Data Integration

80

Usability and Intuitiveness

80

Vendor Support

77

Semrush Reviews

Sneha S.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

i used semrush for seo.

Likeliness to Recommend

10 /10

What differentiates Semrush from other similar products?

seo tools including phrase research, backlink analysis, and site audits included in semrush.

What is your favorite aspect of this product?

magic tool inspires new terms.

What do you dislike most about this product?

navigation is difficult and expensive for small enterprises.

What recommendations would you give to someone considering this product?

learning these powerful seo techniques will take time.

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Respectful

Cons

  • Under Delivered
  • Slower Product Innovation
  • Less Caring

karan s.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Strong SEO Tool

Likeliness to Recommend

9 /10

What differentiates Semrush from other similar products?

Semrush gives you a more in-depth look at your SEO.

What is your favorite aspect of this product?

I like the current site audit and keyword study.

What do you dislike most about this product?

It costs a lot and is hard to learn.

What recommendations would you give to someone considering this product?

Ideal for SEO experts who want to know more.

Pros

  • Reliable
  • Unique Features
  • Inspires Innovation
  • Client Friendly Policies

Cons

  • Slower Product Innovation

Rahul kumar G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Comprehensive and powerful product

Likeliness to Recommend

10 /10

What differentiates Semrush from other similar products?

It allows users to see competitors organic and paid search strategies, including their top ranking keywords, backlinks and add copies.

What is your favorite aspect of this product?

I dont have personal preferences, but one of the most praised aspects of Semrush by users is its competitor analysis feature. It provides a deep dive into competitor organic and paid strategies, backlink profiles,and traffic insights.

What do you dislike most about this product?

New users may need time and training to fully understand and utilize all its capabilities

What recommendations would you give to someone considering this product?

Semrush’s offerings are broad, so having a goal-driven approach will maximize its value and efficiency for your use case. For new users, Semrush Academy provides free courses and certifications on SEO, content marketing, and other digital marketing topics. These courses can help you understand how to effectively use the platform and its features.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy