Semrush Logo
Semrush Logo
Semrush

Semrush

Composite Score
8.8 /10
CX Score
9.0 /10
Semrush
8.8 /10

What is Semrush?

Semrush is a leading online visibility management software-as-a-service platform. With over 50 products, tools and add-ons across online visibility management, including tools for search, content, social media and market research, data for more than 140 countries, seamless integration with Google and task management platforms, Semrush is a critical solution for all companies who are serious about online presence.

Company Details


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Semrush Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Semrush.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Semrush?

0% Negative
1% Neutral
99% Positive

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features

Feature Ratings

Average 82

Competitive Monitoring

87

Competitive Benchmarking

84

Competitor Profiling

81

AI Text

81

Data Aggregation and Integration

79

Market Share Analysis

79

Pricing Intelligence

78

Vendor Capability Ratings

Average 81

Business Value Created

83

Ease of Implementation

83

Quality of Features

82

Availability and Quality of Training

82

Ease of IT Administration

81

Breadth of Features

81

Product Strategy and Rate of Improvement

81

Ease of Customization

81

Ease of Data Integration

80

Usability and Intuitiveness

80

Vendor Support

77

Semrush Reviews

Bricco B.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

The Respectable Intelligence App

Likeliness to Recommend

7 /10

What differentiates Semrush from other similar products?

The customer intelligence is something well incorporated

What is your favorite aspect of this product?

The point of business engagement with all sales analytics is well managed

What recommendations would you give to someone considering this product?

The incident of customer intelligence is well known by the app effortlessly

Pros

  • Performance Enhancing
  • Trustworthy
  • Efficient Service
  • Inspires Innovation

Kunal Palkar A.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2026

A reliable SEO platform with multiple tools

Likeliness to Recommend

8 /10

What differentiates Semrush from other similar products?

Semrush combines keyword research, competitor analysis, site audits, and reporting in one platform. It is easy to switch between tools and get useful insights without using multiple products.

What is your favorite aspect of this product?

I like that most SEO tasks can be completed in one place. The keyword research, site audit, and competitor analysis tools save time and make it easier to plan and improve campaigns.

What do you dislike most about this product?

The platform can feel overwhelming for new users because there are so many features and reports. Some advanced tools also have a learning curve, and the pricing may be high for smaller businesses.

What recommendations would you give to someone considering this product?

I recommend trying the platform based on your main SEO goals and spending some time learning the available tools. It offers a lot of useful data, but you get the most value when you use the reports regularly and focus on the features that matter to your work.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Md Z.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2026

Helpful SEO Tool for Improving Online Visibility

Likeliness to Recommend

10 /10

What differentiates Semrush from other similar products?

It helped us identify keyword opportunities, track search performance, and find areas where our website could improve its visibility and traffic.

What is your favorite aspect of this product?

SEMrush gives a clear view of keyword rankings, competitor strategies, and website performance. The reports are easy to understand and useful for planning marketing campaigns.

What do you dislike most about this product?

The amount of data can feel overwhelming at first, and some advanced features take time to learn properly.

What recommendations would you give to someone considering this product?

Unlike many SEO tools, SEMrush combines SEO, competitor research, content planning, and advertising insights in one platform, reducing the need for multiple tools.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy