ScienceLogic Customer Reviews 2026 | AIOps

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ScienceLogic

Composite Score

7.6 /10

CX Score

8.2 /10

12 Reviews Write a Review

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What is ScienceLogic?

ScienceLogicSL1 is an IT Operations Management platform, providing modern IT operations with actionable insights to predict and resolve problems faster in a digital, ephemeral world. Its IT infrastructure monitoring and AIOps solution sees everything across cloud and distributed architectures, contextualizes data through relationship mapping, and acts on this insight through integration and automation.

Company Details

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ScienceLogic Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ScienceLogic?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 81

Problem Management Automation

Performance & Capacity Management Automation

Analyze Activity Data

Change Control Automation

Operational Task Automation

Security Operations Automation

Data Visualization

Analyze Discovery Data

Incident Management Automation

Event & Alert Management Automation

Explainable and Trainable Algorithms

Vendor Capability Ratings

Average 78

Product Strategy and Rate of Improvement

Ease of Data Integration

Business Value Created

Ease of IT Administration

Breadth of Features

Quality of Features

Vendor Support

Ease of Implementation

Availability and Quality of Training

Usability and Intuitiveness

Ease of Customization

ScienceLogic Reviews

Jessica D.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jun 2022

Data Management and Monitoring Tool.

Likeliness to Recommend

9 /10

What differentiates ScienceLogic from other similar products?

ScienceLogic SL1 is effective Cloud services monitoring platform and useful data analytics production.

What is your favorite aspect of this product?

Best Cloud services and amazing data extraction tools and security management functions are effective.

What do you dislike most about this product?

No dislike for the ScienceLogic SL1 or even from the features capabilities and the quality services is effective.

What recommendations would you give to someone considering this product?

The data protection and management of access control on this platform is excellent and easy to create valuable reports.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

ScienceLogic

What is ScienceLogic?

Company Details

Need Assistance?

ScienceLogic Ratings

88 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+98 Net Emotional Footprint

How much do users love ScienceLogic?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Problem Management Automation Automate problem management tasks e.g. identify related incidents, create problem tickets, suggest root cause.

Performance & Capacity Management Automation Algorithms automate performance & capacity management tasks e.g. identify workloads nearing capacity limits, identify bottlenecks and possible remediation.

Analyze Activity Data Analyze activity data e.g. event logs, tickets, network packets.

Change Control Automation Algorithms automate change control tasks e.g. track/assess technical changes, suggest risk/impact of changes, detect unauthorized changes, manage change windows

Operational Task Automation Execute operational tasks in response to commands, requests, incidents or alerts with minimal or no human supervision.

Security Operations Automation Automate security operations e.g. threat and vulnerability management, compliance management, security incident and event management.

Data Visualization Visualize customer data in configurable dashboards or reports, and easily share these visualizations with decision makers.

Analyze Discovery Data Analyze data on the design of components in the IT environment e.g. dependencies, endpoints, licenses, asset data, workflows, and configuration data.

Incident Management Automation Automate tasks such as incident tracking, assessment, prioritization, impact suggestion, prediction of potential incidents, and self resolution.

Event & Alert Management Automation Automate event & alert management tasks e.g. manage alert thresholds, notify operator of a possible SLA breach.

Explainable and Trainable Algorithms Decisions and actions generated by the tool can be reviewed, and adjustments can be made to decision-making algorithms to improve results.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

ScienceLogic Reviews

Jessica D.

Data Management and Monitoring Tool.

Likeliness to Recommend

Pros

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Feature Ratings

Problem Management Automation

Performance & Capacity Management Automation

Analyze Activity Data

Change Control Automation

Operational Task Automation

Security Operations Automation

Data Visualization

Analyze Discovery Data

Incident Management Automation

Event & Alert Management Automation

Explainable and Trainable Algorithms

Vendor Capability Ratings

Product Strategy and Rate of Improvement

Ease of Data Integration

Business Value Created

Ease of IT Administration

Breadth of Features

Quality of Features

Vendor Support

Ease of Implementation

Availability and Quality of Training

Usability and Intuitiveness

Ease of Customization