ScienceLogic Customer Reviews 2026

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ScienceLogic

Composite Score

7.2 /10

CX Score

7.6 /10

7 Reviews Write a Review

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What is ScienceLogic?

ScienceLogicSL1 is an IT Operations Management platform, providing modern IT operations with actionable insights to predict and resolve problems faster in a digital, ephemeral world. Its IT infrastructure monitoring and AIOps solution sees everything across cloud and distributed architectures, contextualizes data through relationship mapping, and acts on this insight through integration and automation.

Company Details

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ScienceLogic Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

100 Plan to Renew

82 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ScienceLogic?

0% Negative

0% Neutral

100% Positive

Pros

Continually Improving Product
Reliable
Enables Productivity
Effective Service

Feature Ratings

Average 82

Cloud Monitoring

Multi-Site Functionality

Event Correlation & Management

Automated Remediation

Deployment Model

Centralized Dashboard

Access Rights Management

Network Performance Management

Capacity Management

Auto-Discovery

Applications Monitoring

Vendor Capability Ratings

Average 80

Business Value Created

Quality of Features

Ease of Data Integration

Availability and Quality of Training

Breadth of Features

Usability and Intuitiveness

Ease of IT Administration

Ease of Customization

Vendor Support

Product Strategy and Rate of Improvement

Ease of Implementation

Also Featured in...

AIOps

Score 7.6

View ScienceLogic in this category (opens in a new tab)

ScienceLogic Reviews

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Nov 2022

Great product.

Likeliness to Recommend

8 /10

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Trustworthy

ScienceLogic

What is ScienceLogic?

Company Details

Need Assistance?

ScienceLogic Ratings

82 Likeliness to Recommend

100 Plan to Renew

82 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love ScienceLogic?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Cloud Monitoring Monitor SaaS, IaaS, and PaaS deployments (e.g., metrics such as throughput, latency, and failed requests).

Multi-Site Functionality Centralized management of resources across multiple remote locations.

Event Correlation & Management Correlate and filter events (e.g., setting thresholds) to identify and report only meaningful alerts.

Automated Remediation Automated or AI remediation of alerts due to exceeding defined thresholds e.g. trigger scripts to address low disk space alerts.

Deployment Model Deployment model(s), e.g. on-premise, cloud, hybrid, suit business needs

Centralized Dashboard Summarize the overall status of your data center, including alerts, performance, and capacity.

Access Rights Management Ability to track and manage user access of sensitive data and systems

Network Performance Management Includes network performance analysis, bandwidth monitoring, and capacity planning.

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Auto-Discovery Automate discovery of systems and assets on your network.

Applications Monitoring Monitor applications and associated infrastructure, including databases, middleware, and messaging components.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Also Featured in...

AIOps

ScienceLogic Reviews

Great product.

Likeliness to Recommend

Pros

Feature Ratings

Cloud Monitoring

Multi-Site Functionality

Event Correlation & Management

Automated Remediation

Deployment Model

Centralized Dashboard

Access Rights Management

Network Performance Management

Capacity Management

Auto-Discovery

Applications Monitoring

Vendor Capability Ratings

Business Value Created

Quality of Features

Ease of Data Integration

Availability and Quality of Training

Breadth of Features

Usability and Intuitiveness

Ease of IT Administration

Ease of Customization

Vendor Support

Product Strategy and Rate of Improvement

Ease of Implementation