SAP SuccessFactors Human Experience Management Suite Customer Reviews

What is SAP SuccessFactors Human Experience Management Suite?

SAP SuccessFactors Human Experience Management Suite (SAP SuccessFactors HXM Suite) offers individualized experiences and strategic solutions that empower employees to reach their potential. Only SuccessFactors gives you the talent solutions, core HR, collaboration tools, and workforce analytics you need to produce, measure, and continuously improve your business results through people, every day.

Company Details

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Awards & Recognition

SAP SuccessFactors Human Experience Management Suite won the following awards in the Human Capital Management - Enterprise category

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0 Top Rated Capabilities

3 Top Rated Features

2022

Product Impact

2022

0 Top Rated Capabilities

2 Top Rated Features

2021

SAP SuccessFactors Human Experience Management Suite Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP SuccessFactors Human Experience Management Suite.

79 Likeliness to Recommend

Up 1
Since last award

91 Plan to Renew

Up 1
Since last award

68 Satisfaction of Cost Relative to Value

Down 2
Since last award

Emotional Footprint Overview

+72 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP SuccessFactors Human Experience Management Suite?

2% Negative

21% Neutral

77% Positive

Pros

Performance Enhancing
Respectful
Security Protects
Enables Productivity

Cons

Under Delivered

Feature Ratings

Average 78

Position Management

83

Performance Management

82

Employee Record

82

Talent Management

80

Payroll Administration

80

Benefits Administration

79

Learning and Development

77

Talent Acquisition

77

Time and Attendance

73

Workforce Planning

72

Compensation Management

70

Vendor Capability Ratings

Average 73

Ease of IT Administration

89

Business Value Created

80

Usability and Intuitiveness

79

Ease of Customization

77

Product Strategy and Rate of Improvement

76

Breadth of Features

75

Vendor Support

73

Availability and Quality of Training

70

Quality of Features

66

Ease of Data Integration

65

Ease of Implementation

54

Also Featured in...

Talent Management

Score 7.5

View SAP SuccessFactors Human Experience Management Suite in this category (opens in a new tab)

SAP SuccessFactors Human Experience Management Suite Reviews

Vaibhav S.

Role: Information Technology
Industry: Telecommunications
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Aug 2023

One-stop solution for all your human capital needs

Likeliness to Recommend

9 / 10

What differentiates SAP SuccessFactors Human Experience Management Suite from other similar products?

The intuitive UI, endless customizations, availability of training, and amazing customer support. All this makes SAP SuccessFactors HCM overpowering over other softwares.

What is your favorite aspect of this product?

The first-time user of the product finds it very easy to navigate and use the features without any prior training. In a just, the user-friendliness of the software is just out of the world.

What do you dislike most about this product?

The integration with other SAP software is a little tedious.

What recommendations would you give to someone considering this product?

Think of a bigger picture, I mean what you wish to achieve and how can smaller boxes fill the bigger ones. The tool has it all for you, just use all the features and you'll know the power of this software.

Pros

Enables Productivity
Trustworthy
Unique Features
Efficient Service

Jeremy K.

Role: Industry Specific Role
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2023

pricey implementation

Likeliness to Recommend

8 / 10

What differentiates SAP SuccessFactors Human Experience Management Suite from other similar products?

great for HCM

What is your favorite aspect of this product?

employee records, reporting

What do you dislike most about this product?

nothing when I had used it since it was more HR focused.

What recommendations would you give to someone considering this product?

Great tool for HR but I was using it for payroll. we had another software for payroll

Pros

Security Protects
Reliable
Performance Enhancing
Enables Productivity

Role: Human Resources
Industry: Food and Beverage
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted May 2023

Great, exceptional product

Likeliness to Recommend

9 / 10

Pros

Reliable
Enables Productivity
Efficient Service
Effective Service

Most Popular SAP SuccessFactors Human Experience Management Suite Comparisons

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SAP SuccessFactors Human Experience Management Suite

SAP SuccessFactors Human Experience Management Suite

What is SAP SuccessFactors Human Experience Management Suite?

Company Details

Need Assistance?

Awards & Recognition

SAP SuccessFactors Human Experience Management Suite Ratings

79 Likeliness to Recommend

Up 1Since last award

91 Plan to Renew

Up 1Since last award

68 Satisfaction of Cost Relative to Value

Down 2Since last award

Emotional Footprint Overview

+72 Net Emotional Footprint

How much do users love SAP SuccessFactors Human Experience Management Suite?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Position Management Ability to control attributes of job and position titles, org structure and charting, job descriptions, and roles and responsibilities.

Performance Management Includes all aspects of performance appraisals and review design: rollout, conducting, tracking, measurement, and goal attainment.

Employee Record Includes workforce and employee data such as contact information, address, phone, employee identifiers, employment history, hire and release dates, etc.

Talent Management Includes recruiting and Application Tracking Systems functionality such as candidate tracking, job posting, advertising, background checks, and onboarding.

Payroll Administration Includes basic payroll, taxes and other deductions, check runs, deposits, and pay stubs.

Benefits Administration Employee participation in benefits programs such as paid time off, medical/dental/life insurance policies, 401k/RRSP participation, as well as self-service.

Learning and Development All aspects of learning management systems, content and curriculum development, development plans, skills databases, certifications, and reporting.

Talent Acquisition Supports the process of sourcing and recruiting employees in alignment with organizational needs.

Time and Attendance Includes time tracking, attendance tracking, vacation tracking, PTO, sick and necessary leave tracking, and alert mechanisms.

Workforce Planning Includes employee scheduling, shift tracking, adequate staffing level planning and alerts, location tracking and projects, and other tracking and reports.

Compensation Management Includes all aspects of compensation design, salary bands, salaried and hourly employment information, and bonus and variable compensation.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Also Featured in...

Talent Management

SAP SuccessFactors Human Experience Management Suite Reviews

Vaibhav S.

One-stop solution for all your human capital needs

Likeliness to Recommend

Pros

Jeremy K.

pricey implementation

Likeliness to Recommend

Pros

Great, exceptional product

Likeliness to Recommend

Pros

Most Popular SAP SuccessFactors Human Experience Management Suite Comparisons

Ceridian Dayforce

Workday Human Capital Management

UKG Pro

Oracle PeopleSoft HCM

Oracle Cloud HCM

Paycom

Up 1
Since last award

Up 1
Since last award

Down 2
Since last award

Feature Ratings

Position Management

Performance Management

Employee Record

Talent Management

Payroll Administration

Benefits Administration

Learning and Development

Talent Acquisition

Time and Attendance

Workforce Planning

Compensation Management

Vendor Capability Ratings

Ease of IT Administration

Business Value Created

Usability and Intuitiveness

Ease of Customization

Product Strategy and Rate of Improvement

Breadth of Features

Vendor Support

Availability and Quality of Training

Quality of Features

Ease of Data Integration

Ease of Implementation