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SAP

SAP SuccessFactors HCM

Composite Score

7.9 /10

CX Score

8.2 /10

28 Reviews Write a Review

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What is SAP SuccessFactors HCM?

SAP SuccessFactors Human Experience Management Suite (SAP SuccessFactors HXM Suite) offers individualized experiences and strategic solutions that empower employees to reach their potential. Only SuccessFactors gives you the talent solutions, core HR, collaboration tools, and workforce analytics you need to produce, measure, and continuously improve your business results through people, every day.

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SAP SuccessFactors HCM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP SuccessFactors HCM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

100 Plan to Renew

80 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP SuccessFactors HCM?

6% Negative

0% Neutral

94% Positive

Pros

Client's Interest First
Includes Product Enhancements
Acts with Integrity
Friendly Negotiation

Feature Ratings

Average 82

Payroll Administration

Analytics and Reporting

HR Systems Interface

Benefits Calculation

Retirement Plan Tracking

Direct Deposit

Time and Attendance

Tax Form Preparation

Third Party System Integration

Vacation and Leave Management

Taxation Deduction

Vendor Capability Ratings

Average 77

Ease of IT Administration

Availability and Quality of Training

Business Value Created

Ease of Implementation

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Data Integration

Quality of Features

Usability and Intuitiveness

Vendor Support

Ease of Customization

Also Featured in...

Talent Acquisition Suites

Score 8.7

View SAP SuccessFactors HCM in this category (opens in a new tab)

Human Capital Management - Enterprise

Score 8.0

View SAP SuccessFactors HCM in this category (opens in a new tab)

Talent Management

Score 7.9

View SAP SuccessFactors HCM in this category (opens in a new tab)

Internal Talent Marketplace

Score 7.5

View SAP SuccessFactors HCM in this category (opens in a new tab)

SAP SuccessFactors HCM Reviews

Vinod G.

Role: Operations
Industry: Electronics
Involvement: Vendor Management and Renewal

Validated Review

Verified Reviewer

Submitted Nov 2023

Powerful features but complicated

Likeliness to Recommend

8 /10

What differentiates SAP SuccessFactors HCM from other similar products?

SAP SuccessFactors excels with an integrated, cloud-based HCM suite, emphasizing employee experience, continuous performance management, and advanced analytics for data-driven decisions.

What is your favorite aspect of this product?

SAP SuccessFactors for its user-friendly interface and comprehensive approach to human capital management, focusing on employee experience and data-driven insights.

What do you dislike most about this product?

users may sometimes encounter challenges with the complexity of implementation or customization in SAP SuccessFactors, depending on their specific organizational requirements.

What recommendations would you give to someone considering this product?

Consider factors like the size of your workforce, desired features, and integration requirements. Plan for effective implementation with adequate training and support. Additionally, stay informed about updates and new features to make the most of the product's capabilities over time.

Pros

Reliable
Performance Enhancing
Enables Productivity
Efficient Service

Mitansha S.

Role: Consultant
Industry: Technology
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Sep 2023

User friendly and super convenient!

Likeliness to Recommend

8 /10

What differentiates SAP SuccessFactors HCM from other similar products?

SAP SF is dynamic and very user friendly product. The UI offers a lot of features that can be done very conveniently by any front end user.

What is your favorite aspect of this product?

It's easy and quick to understand. The product and it's specifications offers all that one would need as a package to cater better services in their organization.

What do you dislike most about this product?

As this product is still enhancing and developing a lot of functionalities and features in it's every bi-annual releases, there's nothing to compliant about.

What recommendations would you give to someone considering this product?

SAP SF offers a package suite services. It gives you an end to end solution on your day to day activities and Enterprise resources planning. It's a great product to support Human Resources activities and ease the work.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Jasmeet S.

Role: Sales Marketing
Industry: Gaming and Hospitality
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2023

The best cloud-based solution for HR and HCM

Likeliness to Recommend

9 /10

What differentiates SAP SuccessFactors HCM from other similar products?

The baseline SAP SuccessFactors product caters to the primary requirements of large enterprises. It provides a unified platform to manage employee and organizational data efficiently. The system is user-friendly and convenient to navigate. It serves as a valuable tool for career development and performance management. Simplifies tasks related to learning, profile management, and goal setting for performance assessments. Enhances the overall performance management and employee-focused platform.

What is your favorite aspect of this product?

SAP SuccessFactors offers multiple solutions and modules for comprehensive HR management. You can select a license tailored to your specific needs, such as Employee Central and payroll processing. The platform facilitates employee self-service and management self-service. Its mobile app provides convenient access on the go and boasts a user-friendly interface. Secure storage of employee files and data is a valuable feature. Recruiters can easily access the organizational chart for data retrieval.

What do you dislike most about this product?

Due to its nature as a public cloud service, making extensive customizations tailored to a specific company's requirements is not feasible. Some elements, like profile information, necessitate additional customization, including adding more skills, certifications, and educational details, which are currently not very detailed at the employee level. Employee data, including salary information, is relatively high-level and could benefit from more detailed expansion.

What recommendations would you give to someone considering this product?

Check a requirements thoroughly with the sales team before subscribing.

Pros

Performance Enhancing
Enables Productivity
Trustworthy
Unique Features

SAP SuccessFactors HCM

What is SAP SuccessFactors HCM?

Company Details

Book a Free Demo Today!

SAP SuccessFactors HCM Ratings

86 Likeliness to Recommend

100 Plan to Renew

80 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love SAP SuccessFactors HCM?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Payroll Administration Includes basic payroll, taxes and other deductions, check runs, deposits, and pay stubs.

Analytics and Reporting Produce payroll registers, tax liability summaries, labor cost reports, journal entries, and audit trail documentation.

HR Systems Interface Interface with the organization's HR system to synchronize employee records, job data, and organizational changes.

Benefits Calculation Calculate and manage employee benefit deductions including health, dental, vision, life insurance, and voluntary benefits.

Retirement Plan Tracking Manage employee retirement plan enrollments, contribution calculations, employer matching, and tax implications.

Direct Deposit Calculate and manage employee benefit deductions including health, dental, vision, life insurance, and voluntary benefits.

Time and Attendance Track employee clock-in/clock-out, work schedules, overtime, and attendance with configurable alert mechanisms.

Tax Form Preparation Generate and file employee tax forms (e.g., W-2, 1099, T4) for applicable federal, state/provincial, and local jurisdictions.

Third Party System Integration Connect with third-party systems such as ERP, benefits providers, time tracking, and other business applications via APIs or connectors.

Vacation and Leave Management Administer leave accrual policies, entitlement balances, leave request and approval workflows, and carryover rules.

Taxation Deduction Calculate and deduct federal, state/provincial, and local taxes based on jurisdiction-specific rules and employee elections.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Talent Acquisition Suites

Human Capital Management - Enterprise

Talent Management

Internal Talent Marketplace

SAP SuccessFactors HCM Reviews

Vinod G.

Powerful features but complicated

Likeliness to Recommend

Pros

Mitansha S.

User friendly and super convenient!

Likeliness to Recommend

Pros

Jasmeet S.

The best cloud-based solution for HR and HCM

Likeliness to Recommend

Pros

Feature Ratings

Payroll Administration

Analytics and Reporting

HR Systems Interface

Benefits Calculation

Retirement Plan Tracking

Direct Deposit

Time and Attendance

Tax Form Preparation

Third Party System Integration

Vacation and Leave Management

Taxation Deduction

Vendor Capability Ratings

Ease of IT Administration

Availability and Quality of Training

Business Value Created

Ease of Implementation

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Data Integration

Quality of Features

Usability and Intuitiveness

Vendor Support

Ease of Customization