Write a review temporarily disabled. Our system flagged this request as potentially automated and has disabled form submission for security reasons. If you believe this is a mistake, please contact us. We’ll be happy to help resolve the issue.

SAP

SAP Business Workflow

Composite Score

8.2 /10

CX Score

8.3 /10

104 Reviews Write a Review

Claim Software

What is SAP Business Workflow?

Reduce the cost of process development and deployment – and connect heterogeneous systems within and beyond your enterprise. Our business process management (BPM) and integration solutions can help your business and IT professionals efficiently model, implement, integrate, and monitor your processes.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

SAP Business Workflow won the following awards in the Business Process Management category

Filter By

0 Top Rated Capabilities

3 Top Rated Features

2025

0 Top Rated Capabilities

4 Top Rated Features

2022

SAP Business Workflow Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP Business Workflow.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

95 Plan to Renew

78 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP Business Workflow?

8% Negative

9% Neutral

83% Positive

Pros

Respectful
Enables Productivity
Fair
Reliable

Feature Ratings

Average 83

Process Management

Business Rules Management

Form and Report Building

Analytics and Reporting

Deployment

BPM Workflow and Approvals

Collaboration

Knowledge and Document Management

Process Monitoring and Optimization

Process Modelling and Design

Process Simulation and Execution

Vendor Capability Ratings

Average 78

Vendor Support

Business Value Created

Breadth of Features

Quality of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Implementation

Usability and Intuitiveness

Ease of IT Administration

Ease of Customization

Availability and Quality of Training

SAP Business Workflow Reviews

Josemar S.

Role: Information Technology
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2023

Very good and intuitive interface

Likeliness to Recommend

10 /10

What differentiates SAP Business Workflow from other similar products?

Technology base great

What is your favorite aspect of this product?

Biusiness process amazing

What do you dislike most about this product?

Nothing system is great

What recommendations would you give to someone considering this product?

Please acquire and test

Pros

Reliable
Efficient Service
Effective Service
Caring

Zafar A.

Role: Consultant
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2023

Great tool for your corporate solution

Likeliness to Recommend

8 /10

What differentiates SAP Business Workflow from other similar products?

The construction of the platform gives you actions on your tasks, that literally helps you build your business management process, it could be project management, task management or any other workflow

What is your favorite aspect of this product?

The reporting on the platform is great and you can make any report on any of your task, which is great and really gives you a great view on your completed tasks and your gaps

What do you dislike most about this product?

It is a bit complicated and you can handle this platform with a good training, otherwise you’ll be lost on a debris of icons and buttons

What recommendations would you give to someone considering this product?

For a corporation and projects, this platform is a great tool in a system establishment of your business workflow

Pros

Helps Innovate
Continually Improving Product
Trustworthy
Unique Features

Cons

Wastes Time

Andrew C.

Role: Operations
Industry: Insurance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

Incredible innovation to manage business processes

Likeliness to Recommend

8 /10

What differentiates SAP Business Workflow from other similar products?

SAP Business Workflow includes a range of tools for creating, evaluating, and monitoring workflows. It gives a number of benefits to every organization but efficiently manages business processes. The Workflow Builder is really helpful to view and modify workflows although the WebFlow Function allows us to extend processes beyond the bounds of our organization.

What is your favorite aspect of this product?

Financials are naturally integrated with all administrative aspects of projects, and AddOns are very flexible in terms of tailoring them to the needs of the enterprise. We also believe that they provide strong platform system support. I've used this ERP for several years and find it to be quite beneficial for gathering data and using it to inform decisions. For analysis on a daily, monthly, and yearly basis, we can create our own reports.

What do you dislike most about this product?

All of the SAP Business Workflow features are worthwhile, however, it is not without flaws. SAP Business Workflow, like any ERP, has system limits and defects that must be addressed. SAP is also a little pricey business process management solution.

What recommendations would you give to someone considering this product?

SAP Business Workflow simplifies the definition of business processes that were not possible before SAP. SAP Business Workflow is especially useful in instances where work activities must be repeated or if the business process necessitates the engagement of a large number of agents in a precise order.

Pros

Reliable
Trustworthy
Unique Features
Effective Service

SAP Business Workflow

What is SAP Business Workflow?

Company Details

Need Assistance?

Awards & Recognition

SAP Business Workflow Ratings

84 Likeliness to Recommend

95 Plan to Renew

78 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+83 Net Emotional Footprint

How much do users love SAP Business Workflow?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Process Management Ability to document, report on and optimize broader business processes which may contain multiple business rules.

Business Rules Management Ability to document, report on, and optimize business rules. Also includes an editable business rules engine.

Form and Report Building Includes building and layout capabilities for forms and (in some cases) reports; data from processes is automatically recorded and generated in a report.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Deployment Includes ability to execute business processes, automated or not, through the tool whether that it is on the user's machine, cloud, or other virtual environment

BPM Workflow and Approvals Includes event processing and exception handling, escalation authorization, ad hoc in-flight workflow revisions, logging, and approvals.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Knowledge and Document Management Includes basic knowledge management functions such as content library, searching, FAQ, etc.

Process Monitoring and Optimization Includes monitoring capabilities that allow for process analytics, performance measurement, and KPI recording and optimization.

Process Modelling and Design Includes visual process modeler with swim lane, event process chain view, and BPMN support.

Process Simulation and Execution Includes ability to test and optimize the performance of a process using historical data.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

SAP Business Workflow Reviews

Josemar S.

Very good and intuitive interface

Likeliness to Recommend

Pros

Zafar A.

Great tool for your corporate solution

Likeliness to Recommend

Pros

Cons

Andrew C.

Incredible innovation to manage business processes

Likeliness to Recommend

Pros

Most Popular SAP Business Workflow Comparisons

CMW Platform

Airtable

Oracle Business Process Management

Pega BPM

Creatio Studio

Bizagi BPM

Feature Ratings

Process Management

Business Rules Management

Form and Report Building

Analytics and Reporting

Deployment

BPM Workflow and Approvals

Collaboration

Knowledge and Document Management

Process Monitoring and Optimization

Process Modelling and Design

Process Simulation and Execution

Vendor Capability Ratings

Vendor Support

Business Value Created

Breadth of Features

Quality of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Implementation

Usability and Intuitiveness

Ease of IT Administration

Ease of Customization

Availability and Quality of Training